What are the responsibilities and job description for the Status Neutral Case Manager position at Hyacinth Foundation?
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Status Neutral Case Manager
Trenton, NJ
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Job Type
Full-time
Description
Under the supervision of the Regional Services Manager, performs assigned duties relating to the implementation and evaluation of community health worker services.
Client Services
Reporting / Monitoring
Preferred Minimum Education:
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Status Neutral Case Manager
Trenton, NJ
Apply
Job Type
Full-time
Description
Under the supervision of the Regional Services Manager, performs assigned duties relating to the implementation and evaluation of community health worker services.
Client Services
- Engage in outreach activities at various community sites to identify clients in need of case management services.
- Assess client needs, prepare appropriate individual service plans and maintain records. Assist clients in implementing the service plan by networking and referral, internally and/or to other community resources.
- Conduct referral and linkage activities to housing, food programs and other customer needs.
- Develop and maintain database of professional contacts.
- Establish, maintain and update client case records using approved agency forms and procedures. ensure confidentiality of all records.
- Provide relevant literature to clients and members of the community.
- Coordinate with social services and insurance companies or other financial services to ensure ability to pay for care.
- Assist with insurance and benefit applications
- Advocate for clients who have legal benefit concerns
Reporting / Monitoring
- Establish, maintain, and update client case records using approved agency forms and procedures
- Ensure confidentiality of all records
- Prepare monthly reports in accordance with agency policies and procedures
- Maintain and update client information in E-Compass and CAREWare
- Attend and participate in staff meetings and supervisory conferences
- Maintain working relationships with other community providers
- Observe established administrative procedures
- Provide written reports and maintain statistics as required
- Represent the agency at community events, meetings, and conferences
- Adhere to Hyacinth policies and procedures including customers confidentiality provisions
- Attend and participate in staff training opportunities
Preferred Minimum Education:
- Bachelor's degree and one-year previous office experience.
- A candidate who has no degree but seems exceptionally suitable will be considered if he/she can demonstrate additional years of relevant office systems experience
- Candidate must have excellent oral presentation and writing skills.
- Expressed commitment to Hyacinth philosophy
- Knowledge of supportive services and community resources.
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