What are the responsibilities and job description for the Call Center Representative position at HW Staffing Solutions - Cranston RI?
Call Center Representative / Client Support SpecialistWe are seeking a Call Center Representative / Client Support Specialist to support commercial clients with Cash Management, ACH, and Commercial Card products. This role provides service through phone, chat, and email while resolving technical and procedural issues.ResponsibilitiesAssist commercial customers with product inquiries and support.Diagnose, prioritize, and resolve or escalate technical and system issues.Serve as a product expert and provide client training as needed.Partner with operations to resolve problems and prevent recurring issues.Consistently meet service, quality, and accuracy goals.QualificationsExperience as a Call Center Representative or Client Support Specialist preferred.Strong communication and problem-solving skills.Ability to handle technical troubleshooting and multitask.Banking or commercial product support experience is a plus.If you are a dependable Call Center Representative / Client Support Specialist who enjoys helping clients and solving problems, apply today!#ZIPCRANSTON Company DescriptionWe are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing
Salary : $18