Account Coordinator

Last date to apply: We are continuously accepting applications We are seeking a highly organized and proactive Sales Internal Account Manager to serve as the essential backbone of our sales team. In this role, you will provide critical administrative and operational support to enable our Sales Managers working with some of our largest customers such as The Home Depot, Lowe’s, Amazon, etc. to focus on building relationships and growing business. The ideal candidate is detail-oriented, excels at multitasking, has excellent communication skills, and thrives in a fast-paced sales environment. The Sales Internal Account Manager ensures smooth sales processes, accurate data management, timely order processing, and exceptional customer support — ultimately contributing to team performance and customer satisfaction. The position offers career growth opportunities and can serve as a pathway to other roles within Orbit, including but not limited to Sales, Product Management, Marketing, Operations and/or Supply Chain. Essential Job Functions: Process and manage sales orders, manage customer data management systems, help in setup and execution of new products with key accounts in a team environment Maintain and update Customer Programs with key customer information Review, analyze and update regular reports, performance metrics, and dashboards for management review Coordinate logistics for sales activities, trade shows, client events, samples, and marketing collateral distribution Serve as a key point of contact for customer inquiries, order status updates, and basic issue resolution; escalate complex matters to appropriate team members Handle post-sales support tasks such as following up on deliveries, addressing customer concerns, and facilitating issue resolution Partners with internal teams (Sales, Product Management, Operations/Logistics, Accounting, and Purchasing) to drive customer satisfaction and to resolve issues and improve processes Take incoming calls regarding Sales Operations and answer related inquiries Preferred Skills Familiarity with sales processes and basic business terminology Proficient MS Office Suite, Outlook, Excel, PowerPoint, etc. Experience with MS D365 a plus but not required. Experience in Lawn and Garden or irrigation a plus but not required. Requirements: Associate’s or Bachelor’s degree in Business, Sales, Marketing, Communications, or related field preferred (Degrees in progress OK) 1-3 years in customer service or sales or sales operations preferred but not required Ability to travel on occasion to support our growing business Proficient in speaking, writing & reading in Spanish Physical and Safety Requirements: Sedentary: Typically, the associate may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work. Everyday Risks: Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at Will: This job description does not constitute a contract of employment and both the associate, and the company may exercise their employment-at-will rights at any time. Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger. Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth. Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together. Explore our openings and take the first step in your Husqvarna journey. Shaping great experiences is what we do. With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. For more than three centuries we have kept innovating and re-inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. Read more about our vision and mission here We are an equal opportunity employer and celebrate diversity. We are committed to create an inclusive environment for all employees and candidates. Together as a team, we can bring the best ideas to life. Diversity and inclusion is about each and every one of us. We are curious, bold, and built by our differences. At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together. Learn more about our diversity and inclusion journey here We believe that business is ultimately about people, as a team, we win and grow together. Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities. Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through. Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together Together, these values empower us to lead, adapt, and grow as a team. Learn more about our culture here