What are the responsibilities and job description for the FULL-TIME WHEELCHAIR AGENT position at HUNTLEIGH USA CORPORATION?
Job Title: Wheelchair Agent – Full-Time
Location: Windsor Locks Airport (BDL) – Windsor Locks, CT
Pay Rate: $16.94 per hour
Schedule: Full-Time | Hours may vary. Typical operating hours for this position are between 12 noon - 8:00 P.M. & Closing Shift
Position Objective:
To fulfill the passenger service needs of airline passengers who require wheelchair assistance—either by necessity or for comfort.
Primary Duties and Responsibilities:
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Transport passengers safely to and from required locations while remaining alert to potential hazards.
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Provide special assistance, general information, and directions to passengers to ensure a positive experience.
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Project a professional and friendly image when interacting with passengers, airline staff, and the public.
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Coordinate with dispatchers and gate agents to ensure timely wheelchair service.
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Comply with all TSA checkpoint screening protocols and airport safety procedures.
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Complete incident reports for accidents or unusual events occurring during transport.
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Maintain accurate logs documenting completed wheelchair assists (“pushes”).
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Perform other related duties as assigned.
Physical Requirements:
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Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift.
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Must be able to lift, carry, and/or support 75 pounds or more.
Knowledge, Skills, and Abilities:
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High School Diploma or GED may be required if over 18 (depending on location).
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Must have reliable transportation and a consistent phone number for contact.
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Ability to read, write, speak, and follow instructions in English.
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Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required).
Required Training:
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Completion of all Huntleigh and airline-specific training requirements.
Appearance Standards:
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Maintain a neat, professional, and well-groomed appearance at all times.
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Must meet uniform requirements.
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No facial piercings.
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No visible tattoos above the neck or below the wrists.
Salary : $17