What are the responsibilities and job description for the General Sales Manager position at Huntersville Ford?
Automotive Sales Manager
Leadership Opportunity | High-Income Potential | Drive Sales Success
Krause Auto Group
Lead High-Performing Teams with a Growing Automotive Organization
Krause Auto Group is seeking an experienced, results-driven Automotive Sales Manager to lead and develop our sales team while driving dealership performance and customer satisfaction. If you are passionate about leadership, coaching sales professionals, and delivering exceptional customer experiences, this is an outstanding opportunity to grow your career with one of the most respected automotive groups in the Southeast.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Why You'll Love It Here
- Free Health Insurance Option Available
- 401(k) with Company Match
- HSA Company Contributions
- Dental & Vision Insurance Available
- Paid Vacation, PTO, and Holidays
- Career Advancement Opportunities—we promote from within
- Employee Discounts on Vehicles, Parts & Service
- Family-Owned and Operated Culture
- Long-Term Career Stability
- Supportive, performance-driven leadership environment
What You'll Do
As an Automotive Sales Manager, you'll lead daily showroom operations, coach sales professionals, desk deals, and help drive profitability while delivering an exceptional customer experience.
Sales Leadership & Team Development
- Coach, mentor, and motivate sales consultants to achieve and exceed performance goals
- Train sales staff on closing techniques, customer experience, and best sales practices through active leadership and mentorship
- Conduct daily sales meetings and ongoing coaching sessions
- Mentor new and experienced sales professionals to improve productivity and results
- Foster a positive, accountable, and high-performance sales culture
Customer Experience & Sales Operations
- Lead showroom activities and ensure a high level of product knowledge throughout the team
- Maintain strong Customer Satisfaction Index (CSI) scores and identify opportunities for continuous improvement
- Ensure proper follow-up procedures are executed through effective CRM processes and accountability
- Establish and monitor vehicle delivery procedures to create exceptional customer experiences
- Guarantee each delivery includes a proper introduction to the service department and scheduling of the first service appointment
Performance & Profitability
- Desk deals and assist in structuring transactions to maximize profitability while maintaining customer satisfaction
- Partner with dealership leadership to drive showroom traffic, internet lead conversion, and overall sales growth
- Monitor and improve sales processes, lead management, and department performance metrics
- Assist with inventory merchandising and sales strategy
- Collaborate with the F&I department to ensure a seamless purchase experience
What You Bring
- Previous automotive Sales Manager experience preferred
- Proven track record of developing and leading successful sales teams
- Strong history of achieving CSI scores, gross profit objectives, and dealership performance goals
- Experience driving showroom traffic and internet lead conversion
- Strong understanding of CRM systems and sales process management
- Excellent communication, coaching, and leadership skills
- High-energy, results-driven, and customer-focused mindset
- Strong desking and deal-structuring abilities
Requirements
- Valid driver's license with a clean driving record
- Ability to work flexible schedules, including evenings and weekends
- Professional appearance and strong work ethic
Why Krause Auto Group?
- Over 30 years of automotive success
- Family-owned and operated organization
- Promote-from-within culture with real leadership advancement opportunities
- Leadership team committed to employee development and long-term success
- Opportunity to work with some of the most respected automotive brands in the world
Perfect For Candidates With Backgrounds In:
- Automotive Sales Management
- New & Used Vehicle Sales
- Deal Structuring & Desking
- Customer Relationship Management
- Sales Team Development
- High-Volume Dealership Sales
Build Your Leadership Career with Krause Auto Group
This is more than a management role—it's an opportunity to lead successful teams, shape dealership culture, and drive meaningful results within a growing automotive organization that values performance, leadership, and people.
If you're ready to take your career to the next level, we want to meet you.
Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.