What are the responsibilities and job description for the Medical Assistant / Customer Care Coordinator – Medical Spa position at Hunter Consulting?
About Us
Hunter Consulting firm is hiring for a modern, luxury medical spa in Scottsdale that blends clinical excellence with a five-star client experience. We specialize in injectables, advanced skincare, and energy-based treatments, all delivered in a state-of-the-art setting designed for both results and relaxation.
We are seeking a Medical Assistant with experience in a medical spa, dermatology, or cosmetic surgery setting, who is also cross-trained in front desk and client care coordination. This role is ideal for a polished, versatile professional who thrives in both patient-facing and clinical support duties.
Responsibilities
Clinical Support
- Assist providers with injectable, skincare, and device-based treatments
- Prepare and restock treatment rooms with necessary supplies and equipment
- Take patient vitals, review intake forms, and obtain consents
- Provide pre- and post-treatment care instructions to patients
- Maintain accurate, compliant patient records (EMR, HIPAA)
- Monitor inventory of medical supplies and assist in ordering
Client Experience & Front Desk
- Greet patients warmly and ensure a seamless check-in/check-out process
- Answer phone calls, emails, and scheduling inquiries in a professional manner
- Manage appointment bookings, confirmations, and follow-ups
- Process payments and assist with membership or package purchases
- Support client education on treatments, skincare products, and services
- Ensure the reception and waiting areas reflect the spa’s luxury environment
Qualifications
- Certified or Registered Medical Assistant preferred
- Experience in a medical spa, dermatology, or cosmetic/plastic surgery office required
- Previous customer service or front desk experience strongly preferred
- Knowledge of EMR systems, appointment scheduling software, and payment processing
- Excellent communication, multitasking, and organizational skills
- Professional, polished appearance and demeanor
- Strong interest in aesthetics, skincare, and wellness
What We Offer
- Competitive pay based on experience ($18–$20/hr depending on qualifications)
- Cross-training and advancement opportunities in both medical assisting and client services
- Employee treatment and product benefits
- A supportive, professional, and upscale work environment
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 24 per week
Work Location: In person
Salary : $18 - $20