Beverage Equipment Technician

HUNGRY Marketplace is looking for an experienced technician with strong installation and equipment knowledge in the hospitality space (ice machines, sodastream, keg lines, espresso, coffee machines). In addition to technical responsibilities, this role will also be cross-trained as an on-site team member. The technician will support pantry operations as needed, including light restocking, site walkthroughs, client interaction, and ensuring overall service continuity during peak periods or coverage gaps.

The Role

• Use email and the ticketing platform to communicate with clients, partners, field teams, and office managers regarding maintenance, installation, and uninstallation needs
• Log, prioritize, and resolve help-desk tickets related to equipment issues
• Collaborate with teammates to streamline workflows and reduce client touchpoint
• Contribute to training materials and reference documentation
• Communicate respectfully and informatively at all times
• Perform installation, maintenance, troubleshooting, and repair of commercial coffee machines (e.g., Jura, Encore, Azkoyen), water filtration systems (e.g., Bevi, FloWater), and kegerators.
• Conduct diagnostics on electrical, plumbing, and mechanical components to identify and resolve equipment issues efficiently.
• Complete scheduled and preventive maintenance to reduce downtime and extend equipment life.
• Coordinate and execute equipment installations at client sites, ensuring proper setup, calibration, and onsite testing.
• Maintain detailed logs of service calls, repairs performed, parts used, and equipment condition.
• Manage inventory of spare parts, tools, and consumables required for timely repairs.
• Respond to urgent service calls to support high-priority accounts and restore service quickly.
• Provide guidance and basic training to on-site staff on proper equipment use and care.
• Ensure compliance with safety protocols and manufacturer standards during all repairs and installations.

Qualifications

• 3–5 years of experience repairing or installing commercial coffee machines, beverage dispensers, water filtration systems, or similar equipment.
• Strong mechanical, electrical, and basic plumbing troubleshooting skills.
• Experience with brands such as Jura, Encore, Azkoyen, Bunn, Bevi, FloWater, Lancer, and commercial kegerators is highly preferred.
• Ability to read and interpret equipment manuals, schematics, and technical diagrams.
• Comfortable using diagnostic tools (multimeters, pressure gauges, flow testers, etc.).
• Proven ability to work independently in the field and manage multiple service calls per day.
• Strong communication skills, able to interact professionally with clients, onsite staff, and internal teams.
• Excellent problem-solving skills with a calm, solution-oriented approach in urgent situations.
• Ability to lift up to 50 lbs and perform hands-on work including bending, kneeling, and using ladders.
• Valid driver's license and ability to travel locally between sites as needed.
• Familiarity with asset management systems (Asset Panda preferred) and ticketing platforms (Zendesk, Slack, Google Suite)
• Travel in the San Francisco and San Jose area. Have your own transportation to travel between office locations.

Porter Service

• Stock snacks while practicing FIFO
• Make sure package labels are visible
• Remove any expired products from the kitchens
• Maintain inventory of products and submit orders
• Keeping equipment functioning by following operating instructions
• Troubleshooting breakdowns, maintaining supplies, assisting with performing preventive maintenance.

Location

Bay Area

Work Schedule

Monday–Friday, approximately 7a-2p.

Full Time: 32 hrs/week

Want to learn more about our HUNGRY platform? Check out our website: https://www.tryhungry.com/

HUNGRY is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Pay: $28.00 - $30.00 per hour

Application Question(s):

• What is the best email address to reach you regarding next steps?

Experience:

• Beverage Technician - Espresso & Coffee Machines: 1 year (Preferred)

License/Certification:

• Driver's License, Insurance, Vehicle (Required)

Work Location: On the road

Salary : $28 - $30