What are the responsibilities and job description for the Lettings Manager position at Humphrey & Kirk?
Lettings Branch Manager
Location: Cardiff
Basic Salary: £20,000 to £32,000 (dependent on experience)
On-Target Earnings (OTE): £50,000 (first-year potential)
Additional Benefits:
- Uncapped commission scheme
- Company car or car allowance
- Fully-funded training course (Level 3 Award in Property and Housing Management, including ARLA)
- Career progression opportunities
- Company-wide Elevate incentive program
Key Responsibilities:
- Team Leadership: Lead daily meetings with the Lettings team, coaching them to achieve key performance indicators (KPIs).
- Performance Monitoring: Assess individual team members' performance through one-to-one meetings.
- Team Development: Encourage team development and progression to meet goals.
- Business Growth: Focus on generating new and repeat business to grow the branch.
- Relationship Building: Develop and maintain strong relationships with landlords and tenants.
- Property Viewings: Liaise with tenants to arrange property viewings tailored to their needs.
- Negotiation & Tenancy Management: Negotiate offers and agree on new tenancies with prospective tenants.
- Compliance: Ensure that the business follows the highest standards of compliance with all regulatory bodies.
Essential Skills & Experience:
- Driving License: Full UK Driving Licence for a manual vehicle.
- Experience: Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher.
- Team Player: Ability to work well with others and foster a positive team spirit.
- Communication: Strong communication skills, creating trusting relationships with customers, suppliers, and colleagues.
- Business Development: Ability to create and execute business plans for the branch.
- Market Insight: Monitor and assess local competitors' performance.
- Legislative Knowledge: Strong understanding of current residential lettings legislation.
- Time Management: Ability to manage a high volume of work under time pressure.
- Customer Service: Proven track record of delivering outstanding customer service.
- Initiative: Ability to work independently.
- IT Skills: Strong knowledge of basic Microsoft Office packages.
- Attention to Detail: High level of accuracy and attention to detail.
The Benefits:
- Career Development: Full training and the opportunity to gain a Level 3 Award in Property and Housing Management.
- Incentives: Enjoy uncapped commission and additional bonuses.
- Work-Life Balance: Access to company perks like the Elevate incentive program.
- Vehicle: Receive a company car or car allowance to support your role.
What are you waiting for? Apply NOW or drop me a line for more details.
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Salary : $20,000 - $32,000
