What are the responsibilities and job description for the Director of Quality and Compliance position at Humans Doing?
A growth‑phase supply chain organization is seeking a Director of Quality & Regulatory Affairs to lead its QA/Licensing function. This role reports directly to the COO and serves as a key member of the leadership team.
The Director will oversee and be the expert for all quality and regulatory strategy, manage a growing team, and ensure compliance across a multi‑site operational network. This is a hands‑on leadership role suited for someone who thrives in a dynamic, scaling environment.
Key Responsibilities
- Lead the development and execution of the organization’s quality and regulatory strategy
- Manage and develop a team of four (with planned expansion as the business grows)
- Oversee all regulatory audits (FDA, DEA, and other governing bodies)
- Ensure ongoing compliance across operations and documentation
- Serve as a trusted advisor to senior leadership
- Build and mature the company’s future‑state quality systems and processes
Immediate Priorities (First 90–180 Days)
1. Assess current quality and regulatory risks
2. Triage and resolve urgent compliance issues
3. Build strong cross‑functional relationships with leadership
4. Develop a roadmap for long‑term quality system improvements
5. Evaluate team capabilities and strengthen the function
Critical Competencies
- Strong critical thinking and structured problem‑solving
- Excellent communication skills across all levels
- Ability to build and maintain relationships with regulatory agencies
- Effective leadership across upward, downward, and lateral stakeholders
- High capacity for expanded responsibility and long‑term leadership growth
Qualifications
- Bachelor’s degree required (Life Sciences, Engineering, or technical discipline preferred)
- Master’s degree preferred
- ~7 years of experience in Quality & Regulatory roles within healthcare, medical device, pharma, or supply chain environments
- Demonstrated success managing teams and leading regulatory audits
Preferred Industry Backgrounds
Candidates may come from:
- Healthcare logistics, 3PL, or regulated supply chain environments
- Medical device, pharmaceutical, or life‑sciences companies
- Organizations with strong compliance cultures and multi‑site operations
Work Environment & Culture
- Leadership Style: Servant leader, adaptable, collaborative
- Culture: Entrepreneurial, customer‑focused, compliance‑driven
- Environment: Office setting attached to operational facilities; role will eventually oversee quality across multiple U.S. locations
What Success Looks Like
Compliance Excellence
- Proactive systems that prevent issues before they arise
- Smooth, successful regulatory audits
- Compliance is stable and not a distraction for the business
Leadership Impact
- High‑performing, engaged QA/RA team
- Low turnover and strong succession planning
- Clear development pathways for team members
Operational Strength
- Thrives in a fast‑paced, evolving environment
- Balances growth demands with cost‑conscious decision‑making
- Demonstrates agility and strong prioritization skills
Pay: $160,639.87 - $200,824.36 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Healthcare or Pharma: 5 years (Required)
Ability to Commute:
- Memphis, TN (Required)
Ability to Relocate:
- Memphis, TN: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $160,640 - $200,824