What are the responsibilities and job description for the Referral Coordinator position at Humanitary Medical Center Inc?
Humanitary Medical Center is looking for an experienced and friendly Referral Coordinator that enjoys helping others, has a welcoming demeanor and can work in a fast-paced environment.
Job duties: The following duties are illustrative and not exhaustive.
- Responsible for scheduling consultations, diagnostic testing, and surgical procedures. Requests approval if needed.
- Enters referrals, authorization information, diagnostic and procedure codes in our data bank.
- Coordinates follow-up care of our patients with the referral physicians as approved by a Physician Associates physician.
- Forward medical records to the referral provider in a timely manner and coordinate follow-up care of our patients.
- Serves as a subject expert to answer questions regarding insurance benefits, referral policies and procedures to our HMC staff and patients.
- Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
- Contacts patients with information regarding tests ordered by a provider as necessary.
- Orders and/or directs patients for outside tests.
- Assists supervisor as directed to maintain daily flow in the department.
- Obtains authorizations from a diversity of insurance companies depending on each patient’s insurance plan
This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.
Requirements:
- Bilingual – Fluent in Spanish and English
- Great customer service skills
- A high level of professionalism
Benefits offered
- Holiday Pay
- 401 (k) Plan
- PTO (Paid Time Off)
- Bereavement Leave
- Employee Assistance Program
- Medical, dental, and vision insurance
- Voluntary Life Insurance
Humanitary Medical Center Inc. complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Humanitary Medical Center Inc. is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.