What are the responsibilities and job description for the Office Administrator / Customer Service Coordinator - 13648 position at HumanHire?
Office Administrator / Customer Service Coordinator
Medical Equipment Company | Irvine, CA
Full-Time | Onsite | Monday-Friday
Schedule: 7:00 AM - 4:00 PM or 7:30 AM - 4:30 PM
Pay: $22.00 - $24.00 per hour DOE
Start Your Career Journey as an Office Administrator / Customer Service Coordinator!
Are you looking for more than just another office job? Do you enjoy helping people, solving problems, and being part of a team where your contributions make an impact?
Our growing medical equipment company is seeking an enthusiastic and detail-oriented Office Administrator / Customer Service Coordinator who is ready to learn, develop new skills, and build a long-term career.
This is an excellent opportunity for someone who enjoys a mix of customer service, administration, and team collaboration. Whether your background is in customer service, office support, sales support, or order processing, we provide hands-on training on our products, systems, and processes to help you succeed.
Previous medical equipment experience is not required. We are looking for someone with a positive attitude, strong communication skills, and the motivation to grow.
As an Office Administrator / Customer Service Coordinator, you will join a supportive team environment where you will gain valuable experience and have opportunities to expand your career into areas such as Sales Support, Customer Success, Operations, or Office Management.
What You'll Do
The Office Administrator / Customer Service Coordinator plays an important role in creating an exceptional customer experience while supporting daily business operations.
Responsibilities include:
- Provide exceptional customer service through phone and email communication.
- Build positive relationships with customers, distributors, and business partners.
- Prepare professional email correspondence regarding orders, product information, service requests, and follow-up communications.
- Process customer orders accurately and efficiently.
- Assist customers with product questions, pricing, order status, and general inquiries.
- Support the sales team with customer requests and account needs.
- Coordinate with equipment sales and service departments regarding parts and service inquiries.
- Resolve customer questions and concerns while maintaining a high level of professionalism.
- Maintain accurate customer records and documentation within the CRM system.
- Track product literature and inventory.
- Utilize Microsoft Excel for basic reporting, documentation, and recordkeeping.
- Assist with administrative projects and support multiple departments.
- Manage multiple priorities while meeting deadlines in a fast-paced environment.
What We're Looking For
- 2 years of customer service, administrative support, office coordination, inside sales, or order processing experience.
- Excellent verbal and written communication skills.
- Ability to write clear, professional business emails.
- Strong organizational skills with excellent attention to detail.
- Customer-focused mindset with a willingness to help others.
- Comfortable learning new technology, systems, and processes.
- Basic Microsoft 365 and Excel skills.
- Experience using CRM software preferred.
- Ability to work independently while contributing to a collaborative team.
- A motivated self-starter who is excited to learn and grow.
Why Join Our Team?
- Competitive Pay: $22.00 - $24.00 per hour DOE
- 100% Employer-Paid Medical Insurance
- Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Monday-Friday schedule with evenings and weekends free
- Comprehensive training on products, systems, and processes
- Supportive team environment with experienced professionals who enjoy mentoring and collaboration
- Opportunity to build valuable skills and advance your career
- Join a growing medical equipment organization focused on innovation, teamwork, and employee development
Build Your Future With Us
The Office Administrator / Customer Service Coordinator role is designed for someone who wants to grow. As you gain experience and expand your skills, there are opportunities to move into areas such as:
- Sales Support
- Customer Success
- Operations
- Office Management
If you are looking for an opportunity where you can learn, contribute, and grow with a company that invests in its people, we would love to hear from you.
Apply today to begin your career as an Office Administrator / Customer Service Coordinator!
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $22 - $24