Medication-Assisted Treatment (MAT) Program Supervisor

JOB SUMMARYResponsible for providing leadership, clinical guidance and program oversight to a team of professionals delivering MAR services to individuals struggling with substance use disorders. Your commitment to evidence-based practices, patient-centered care, and program excellence will be essential in supporting clients on their journey to Medication Assisted Recovery.JOB DUTIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include, but are not limited to:Provide supervision, direction, and leadership to clinical and support staff within the MAT program.Foster a collaborative, cohesive team environment promoting professional growth and high-quality service delivery.Conduct regular staff meetings, performance evaluations, and individual supervision sessions to ensure accountability and quality of care.Oversee delivery of medication-assisted treatment services, including opioid agonist therapies (e.g., methadone, buprenorphine) and adjunctive behavioral health interventions.Collaborate with clinical staff to develop individualized treatment plans that integrate medication management, counseling, and supportive services.Monitor client progress and participate in utilization management to ensure appropriate clinical interventions and outcomes.Conduct Quality Assurance (QA) reviews to ensure client documentation meets regulatory, funding, and accreditation standards.Ensure accurate and timely documentation of billable services, treatment plans, and progress notes in compliance with Medicaid and agency policies.Manage program operations including scheduling, staffing, and resource allocation to ensure efficiency.Participate in hiring, onboarding, and training of new staff; evaluate performance and recommend promotions, salary changes, or corrective action as appropriate.Maintain knowledge of federal, state, and funding source regulations affecting MAT operations.Coordinate client intake and assessment processes, ensuring timely access to care and smooth transitions between services.Develop and monitor program performance metrics; implement quality improvement initiatives to enhance service delivery and client satisfaction.Maintain compliance with all applicable federal, state, and local laws, including medication handling, documentation, and confidentiality requirements.Ensure adherence to accreditation standards, best practices, and internal policies.Provide and document clinical supervision in accordance with agency and credentialing requirements.Maintain current certifications, licensure, and continuing education as required.Support recruitment and retention of clients through community engagement and outreach efforts.Build and sustain partnerships with community agencies, healthcare providers, and referral sources to promote collaboration and client success.Represent Friend Health – HRDI and the MAT Program at meetings, conferences, and community events.QUALIFICATIONSBachelor’s degree in Social Work, Counseling, Psychology, or a related field required.Current Certified Alcohol and Drug Counselor (CADC) certification required.Experience:Minimum of three (3) years of experience in a clinical setting required.At least one (1) year of clinical supervision experience preferred.Knowledge, Skills & Abilities:Strong clinical and leadership skills with the ability to manage a multidisciplinary team.Excellent written and verbal communication skills.Demonstrated ability to manage multiple priorities and meet deadlines.Strong organizational, analytical, and problem-solving skills.Proficiency with Microsoft Office Suite (Word, Excel, Outlook).Commitment to quality care, integrity, and teamwork.SMART GOALS (Aligned with Organizational Objectives)Client Outcomes:Increase MAT client retention rate by 10% within the first 12 months through enhanced follow-up and engagement strategies.Quality Assurance:Maintain 95% compliance rate in documentation audits and treatment plan completion within designated timeframes.Staff Development:Conduct quarterly training sessions and achieve 100% completion of clinical supervision logs for all direct reports.Program Growth:Expand community partnerships and increase MAT client referrals by 15% within one year.PHYSICAL REQUIREMENTS & WORKING CONDITIONS(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one’s senses, and mental demands.) None known.Work is primarily performed in a professional office and clinical environment.Requires the ability to sit, stand, and walk for extended periods.May require occasional lifting or moving of objects up to 15 pounds.Frequent use of computer, phone, and standard office equipment.May involve occasional travel between sites or to community events.Requires ability to handle high levels of stress and maintain professionalism in crisis or emotionally charged situations.EMPLOYMENT CONDITIONSThis job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.BENEFITS & COMPENSATION$55,000-$60,000Medical, Dental, and Vision Insurance403(b) Retirement Plan Paid Time Off (PTO) & Paid HolidaysLife Insurance & Disability CoverageTuition Reimbursement & Professional Development OpportunitiesWellness Programs & Employee Assistance Programs (EAP)Equal Employment Opportunity (EEO) StatementFriend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.Join our Team!At Friend Health – HRDI, we believe in empowering individuals and strengthening communities through compassionate, high-quality behavioral health and recovery services. As a valued member of our team, you’ll be part of a mission-driven organization dedicated to promoting wellness, dignity, and hope. We offer a supportive work environment that values professional growth, collaboration, and innovation.Join us and make a meaningful impact every day—helping others achieve recovery and build healthier lives.