Demo

Administrative Assistant

Human Learning Systems
Grand Rapids, MI Full Time
POSTED ON 12/21/2025
AVAILABLE BEFORE 2/21/2026

Position Title: Administrative Assistant

FLSA: Non-Exempt

Location: Gerald R. Ford Job Corps Center, Grand Rapids, MI

Reports To: Positive Behavior Support Officer (PBSO)


The Assistant Positive Behavior Support Officer position provides support for a U.S Department of Labor (DOL) Job Corps contractor.  The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-ready technical and basic skills (academic) training and job placement assistance to program eligible youth ages 16-24.

 

Summary of Duties:  The Assistant Positive Behavior Support Officer is responsible for assisting in the maintenance of the Center’s Behavior Management System. Primary functions include peer court, Behavior Management SGA committee, review boards, training about the Behavior Management System, communication with parents/guardians and court system, and ensuring that students complete their sanctions. 

 

Key Areas of Responsibilities: 

  • Assists in administering the Behavior Management System according to the policies of the DOL, Corporate Office and Center.
  • Assists in the management of the system in conjunction with the Center’s guidelines including sanctions, incentives, and counseling. 
  • Investigates and processes students’ claims. Identifies staff and students’ training needs and trends. Assumes PBSO role in the absence of the PBSO. 
  • Enforces standards and expectations, including zero tolerance policies designed to provide a safe and secure training environment. 
  • Serves as a positive role model for students by enforcing appropriate behavior and maintaining a helpful, friendly, responsible and concerned attitude by using the STAR approach.
  • Investigates reports of misconduct by students, and issues appropriate sanctions: Investigates cases of students’ misconducts reported by staff members and students by interviewing involved parties, verifying accuracy of information, and making conclusions. 
  • Assists in the preparation of written materials for presentation to the review boards or other parties regarding students’ behavior. 
  • Follows up on behavior sanctions to ensure students’ compliance with dispositions issued. Works closely with evening program staff to ensure students’ compliance with dispositions issued. 
  • Provides effective communication with applicable parties including staff, parents/guardians, and courts regarding students’ conduct.
  • Communicates with supervisors and direct service staff to ensure compliance with DOL, Corporate and Center guidelines. 
  • Implements procedures for effective communication and coordination between evening and daytime programs. 
  • Communicates with students and parents/guardians to assist with behavior issues, or to explain and notify of students’ removal from Center due to Zero Tolerance, disruptive actions or safety reasons. 
  • Ensures students are trained in their responsibilities with regards to the Behavior Management system.
  • Oversees students’ boards and peer court attendance and approves sanctions. Meets with new students to provide training on the Behavior Management System, Zero Tolerance Polices, date rape and sexual harassment. 
  • Assists in providing regularly scheduled training for participants on the review boards. Maintains Student Government Association (SGA) standing committee for Behavior Management. 
  • Supports other primary functions of the Behavior Management system: Dispositions level III negative incident reports. 
  • Administers the Center’s incentive system to include the phase system, awards ceremony, Positive Behavioral Supports (PBIS) initiatives, Steps to Success, on-the-spot incentives, etc. 
  • Enters information into CIS and keeps necessary files and records: Enters information into CIS as required. 
  • Maintains accurate hard and electronic copy files as necessary to ensure department meets DOL, Corporate, and Center expectations. Runs CIS reports to ensure information entered is accurate. 
  • Supports the CDSS initiatives: Develops and implements a productive Work-based Learning program to include the development of students’ employability and social skills. 
  • Explores innovative ways to incorporate behavior management into the students’ academic, CTT and leisure time learning. Must be responsive to students’ conduct, abilities, and needs. 

 

Displays management effectiveness: Builds pride and commitment though effective teamwork and collaboration. Adheres to established company policies and procedures and supports all programs. Delivers timely coaching and conducts employee evaluations when scheduled. Makes effective use of time, materials and resources by planning, scheduling and organizing work. Communicates in an open and honest manner. Sets appropriate performance goals for staff. 

Demonstrates excellent decision-making and problem-solving skills: Hires and promotes employees based on sound decision-making ability. Improves processes within department, emphasizing quality and efficiency. Anticipates and resolves problems, demonstrating good judgment. Provides leadership in developing and implementing solutions. 

Monitors Student’s Behavior: Ensures proper conduct of students in all areas. Assists staff with behavior problems coordinating referrals to PBSO as required. Creates methods and programs to motivate constructive student behavior. Maintains awareness of the individual needs of various minority and cultural groups. Monitors accountability process. 

Develops Students: Establishes high level of mutual trust and support with others. Expresses positive expectations of others, even in difficult situations. Creates a learning atmosphere. Reassures and encourages performance improvement. Provides timely coaching. Identifies successes and areas of improvement. Participates on a center committee.

 

Career Management Team (CMT): Contributes to the success of students by participating in the CMT process. The CMT is responsible for students’ successful matriculation through the Job Corps program from CDP (Career Development Phase) through Career which includes receipt of the academic, CTT, employability, Career Success Standards, and social skills necessary to attain and maintain a viable post-Center placement. Teams are required to ensure that each graduate receives a placement within 12 months of separating from the program as well as complete a successful Q2 and Q4 survey. CMT will responsible to ensure that the following areas are functioning within each CMT: CTTRC, Projected Separations, High School Equivalency, CTT and CTT Credential, Literacy and Numeracy TABE, Evaluation of Student Progress, WBL, Career Transitions Readiness, CSS, Employability Skills, Contextual Learning, Career Transitions/Career.

 

Credentials: 

Education and Experience   associate's degree in a related field. One year of relevant experience. Bachelor's degree preferred.

Certifications, Licenses, Registration    Valid state driver’s license; CPR/First Aid certifications


Salary.com Estimation for Administrative Assistant in Grand Rapids, MI
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