Patient Coordination - Intake Specialist

Care Coordination - Intake Specialist

Union Category: XII
Hours: Full Time
Location: Duluth, MN 55805
Wage: $17.13 - $21.68 (Dependent Upon Experience)
Benefit Eligibility: Yes

Summary:
Responsible for initial telephone contact for intakes, completing appropriate documentation, and computer
data entry.

Duties:

• Triage incoming calls for urgency and appropriateness of therapy referrals.
• Complete contact sheet, make clinical assignment, and complete appropriate paperwork.
• Administer grant applications and inform client of financial responsibility.
• Complete benefits recovery procedures. Enter new client information into the computer.
• Enter updates, reopens, and data changes into computer. Make changes as requested by the billing
  department.
• Maintain an adequate supply of admissions forms. Performs all other related duties as assigned.

Minimum Qualifications:

• High school diploma OR general education degree (GED); OR one to three months related experience
  and/or training; OR equivalent combination of education and experience.

Desired Qualifications:

• Focuses on understanding and exceeding internal and external customers' needs in a professional
  manner.
• Excellent communication skills and the ability to appropriately assist people who may be experiencing
  mental health problems.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers,
  clients, and other employees of the organization.
• Displays kindness and genuineness towards others.

Brightwater Health Advantage:

• Flexible Scheduling
• Paid Supervision during licensure.
• Extensive training and certifications, including EMDR, TF-CBT, DBT, ECMH, and many more.
• Personal Training/License renewal budget.
• Ability to work collaboratively with a team and community partners.
• Unparalleled opportunity for growth and advancement in largest, most comprehensive behavioral
  health clinic north of the Twin Cities
• Full Benefit Package including; Vacation Time, Sick Time, Personal Time, 11 paid Holidays per calendar
  year, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&D Insurance, Long Term
  Disability, Employee Assistance Program, and an Employer Matched 401K.

Obtaining Applications: Apply online at brightwaterhealth.org/

Brightwater Health does not discriminate against applicants on the basis of their race, color, national origin,
religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status
with regard to public assistance, or membership or activity in a local human rights commission.