What are the responsibilities and job description for the Scheduling Coordinator position at Hulse Orthodontics?
Hulse Orthodontics is a patient-centered orthodontic practice dedicated to creating beautiful, healthy smiles in a friendly, supportive environment. We’re looking for a detail-oriented, personable Scheduling Coordinator to join our front office team. If you love connecting with people, thrive in a fast-paced setting, and enjoy keeping things organized, we’d love to meet you!
Responsibilities
- Warmly greet patients and provide exceptional customer service in person and over the phone.
- Manage the patient schedule to ensure optimal daily flow and provider efficiency.
- Confirm, reschedule, and follow up on appointments.
- Communicate effectively with patients regarding treatment timelines, office policies, and scheduling needs.
- Maintain accurate patient records in our practice management software.
- Coordinate with clinical staff to balance patient needs with chair availability.
- Assist with front desk tasks such as check-in/check-out, collecting payments, insurance verification and verifying patient information.
- Handle high call volumes while maintaining a positive and professional demeanor.
Qualifications
- Previous dental or orthodontic office experience preferred but not required.
- Strong communication and customer service skills.
- Excellent multitasking, time management, and organizational abilities.
- Ability to problem-solve and think ahead to reduce scheduling conflicts.
- Proficiency with dental/medical practice management software (is a plus).
- Reliable, punctual, and team-oriented.
What We Offer
- Competitive pay based on experience
- Health benefits
- Paid time off and holidays
- Retirement plan options
- Opportunities for professional growth
- A supportive, upbeat team environment
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $25