What are the responsibilities and job description for the SCHEDULING COORDINATOR position at HOPE Therapy Group?
Introduction
We are a passionate, supportiveoutpatient behavioral health group practice serving individuals, couples,families, and children in San Diego and Los Angeles. Our team consists ofproviders who truly love the work that we do and as such nurture atrauma-informed culture. If a positive, healthy, encouraging and supportivework environment are important to you, that is truly where we shine.
Job Summary
We require someone with great customer serviceexperience to help triage new clients to the appropriate therapist based on anevaluation of the client’s needs, therapist’s background and availability. Theideal scheduling coordinator is detail oriented and will effectively trackinbound calls, verify clients’ eligibility, and respond to phone calls andemails in a timely fashion. Excellent verbal and written communication skillsare a must.
Qualifications
We are a passionate, supportiveoutpatient behavioral health group practice serving individuals, couples,families, and children in San Diego and Los Angeles. Our team consists ofproviders who truly love the work that we do and as such nurture atrauma-informed culture. If a positive, healthy, encouraging and supportivework environment are important to you, that is truly where we shine.
Job Summary
We require someone with great customer serviceexperience to help triage new clients to the appropriate therapist based on anevaluation of the client’s needs, therapist’s background and availability. Theideal scheduling coordinator is detail oriented and will effectively trackinbound calls, verify clients’ eligibility, and respond to phone calls andemails in a timely fashion. Excellent verbal and written communication skillsare a must.
Qualifications
- 1-3years of customer service experience (preferred).
- Strongverbal and written communication skills.
- Proficiencyin using scheduling software or platforms, such as TherapyNotes,SimplePractice, or Kareo (a plus).
- Abilityto manage multiple tasks and prioritize effectively.
- Excellentorganizational skills and attention to detail.
- Competitive Pay ($15.00 - $18.00 per hour annual bonus)
- Work location: remote
- Flexible Scheduling
- Paid Onboarding
- Short term disability and life insurance
- Eligible for full time benefits including:
- Medical, Vision and Dental insurance
- Paid sick time, vacation and wellness days
- Monthly wellness stipend
Salary : $15 - $18