What are the responsibilities and job description for the Visitor Service Representative (Part-Time) position at Hui No‘eau Visual Arts Center?
We are seeking a personable, creative, and detail-oriented Visitor Service Representative to join our team part-time. Applicants must demonstrate an interest in the visual arts, have strong organizational skills, and be able to work in a dynamic, fast-paced gallery environment.
Applicants must be available for shifts during the day, 8:30am-4:30pm, in the evenings, and on weekends, as the Hui’s event schedule requires. The Visitor Services Representative will work closely with Hui Staff, students, members, and community volunteers.
Work Context
- Reports to the Front Desk & Gallery Sales Manager
- Fast-paced environment
- Physical Environment:
- Indoor office setting
- Driving an outdoor motor vehicle required
- Lifting items over 30lbs may be required
- Long-term Maui residents preferred
- Flexible availability during weekdays, nights, and weekends
Visitor Services Representative
- Greets visitors and provides information about the Gallery Shop at Kaluanui, exhibitions, Hui’s history, education programs and classes, and all things Hui
- Opening and Closing of Front Desk & main house (unlock, lock up and set alarm)
- Opening and closing of Front Desk register
- Handles all gift shop and gallery transactions during shift
- Assist with class registrations and memberships as needed
- Follows Hui/ Gallery policies and procedures when interacting with visitors and vendors
- Promotes sales in The Gallery Shop at Kaluanui & all Exhibitions to incoming visitors and guests
- Takes bookings and ticket sales for events as needed
- Assists with Gallery administration ie. compiling data on visitors and exhibitions, filing, photocopying, researching, and assisting with mailouts
- Assists with special evening and weekend events, including equipment and event set-ups, etc.
- Answer phones, checks voicemail messages and direct calls
- Responds to emails to
- Assist Teaching Artist when needed
- Keeps Front Desk, History Room, Foyer, Downstairs bathroom, The Gallery Shop at Kaluanui, and gallery tidy and clean with support from facilities personnel
- Assists with Exhibition Receiving Day and Pickup Day
- Assist with event auction item pickups
- Organizes and helps display and re-stock merchandise in the Gallery Shop at Kaluanui
- Helps identify top-selling gift shop items for ordering
- Takes out trash from front desk and kitchen at the end of shift
- Other projects may be assigned by management staff and the Front Desk & Gallery Sales Manager
- Secures all doors and windows and sets the alarm for the main house
- Position Details
- Regular Part-Time Employee, Non-exempt
Job Type: Part-time
Pay: From $18.00 per hour
Education:
- High school or equivalent (Required)
Ability to Commute:
- Makawao, HI 96768 (Required)
Work Location: In person
Salary : $18