What are the responsibilities and job description for the Deductions Coordinator position at Huhtamaki Group?
Enjoy a career, packaged with care, whilst helping protect food, people and the planet
We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.
We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
Job Summary
The main objective of this role is to maintain open deductions at levels consistent with group targets. This involves timely research, validation, and processing of deductions to the appropriate programs within the Blacksmith Trade Promotion Management (TPM) system. Additionally, the role is responsible for pursuing repayment on invalid deductions.
Essential Functions
- Proactively research and address open deductions daily. Activities include gathering documentation from brokers, customers, the field sales team, and customer web portals.
- Review collected documentation and compare it against established terms in the TPM system. Process valid claims and collaborate with the field sales team to resolve any discrepancies. If needed, contact customers to recover invalid deduction amounts.
- Coordinate with logistics to obtain Proof of Delivery for deductions tied to shipping errors.
- Handle customer debits and credits for non-trade related items, including processing offsets in accounts receivable to clear BPCS.
- Work with the Accounts Receivable team to manage cash-on-account balances, ensuring they remain at acceptable levels.
- Identify and implement process and system improvements for greater efficiency.
- Assist in gathering data and documentation in support of annual audits.
- Complete other duties as assigned.
Job Qualifications
Required:
- Intermediate proficiency with Excel, Word, Laserfiche, Account Review, Web Query, and BPCS.
- Willingness to work overtime as required.
- Minimum two years' accounting experience and a high school diploma.
- Strong office management and customer service skills.
- Ability to read and analyze supporting documentation for deductions and communicate effectively with brokers, customers, the field sales team, and internal departments. Must have well-developed interpersonal skills, tact, and persuasiveness.
- Solid mathematical skills.
- Capable of problem-solving independently with minimal supervision.
- Skilled at managing multiple deadlines and resolving disputes efficiently and professionally.
- Initiative to proactively research and resolve recurring deduction issues.
Work Environment
- Primarily office-based with controlled climate conditions.
Join us. Help protect food, people and the planet .
