What are the responsibilities and job description for the Courtesy position at Hugos Family Marketplace?
Job Purpose:
Key Responsibilities:
- The Courtesy Clerk at Hugo's Family Marketplace plays a crucial role in ensuring a positive shopping experience for customers by providing exceptional service, maintaining store cleanliness, and assisting with various tasks to support the efficient operation of the store.
Key Responsibilities:
- Bag groceries in accordance with store policy to ensure items are packed safely and efficiently.
- Demonstrate the ability to lift up to 50 pounds as needed for bagging and carrying groceries.
- Assist customers by carrying out groceries to their vehicles when requested.
- Retrieve grocery carts from the parking lot, ensuring they are available for customer use and organized according to store policy.
- Collaborate effectively in a team environment to maintain a smooth workflow and support fellow team members.
- Maintain cleanliness and organization within the store to provide a welcoming environment for customers.
- Provide friendly and courteous customer service, addressing customer needs and inquiries promptly.
- Exhibit reliability and punctuality to ensure consistent coverage and support for store operations.
- Communicate clearly and effectively with customers and team members to facilitate a positive shopping experience.
- Demonstrate a willingness to learn new tasks and procedures to enhance service delivery.
- Pay close attention to detail to ensure accuracy in all tasks and adherence to safety protocols.
- Maintain physical stamina to stand for extended periods and perform tasks involving lifting and moving items.
- Uphold safety awareness to prevent accidents and ensure a safe environment for customers and staff.
Benefits:
Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.
Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.
Required Education:
Required Experience:
Preferred Experience:
Required Skills and Abilities:
- No formal education required
- High school diploma or GED preferred
Required Experience:
- No specific experience required
Preferred Experience:
- Previous retail experience is a plus but not required
Required Skills and Abilities:
- Friendly customer service
- Reliable and punctual
- Strong communication skills
- Team-oriented mindset
- Willingness to learn and adapt
- Attention to detail
- Physical stamina for standing and lifting tasks
- Safety awareness