Clinical Office Assistant PRN

POSITION GOAL

Provide administrative and clinical support to the physician(s) and team to ensure effective patient care and efficient workflow in both front and back-office operations

POSITION RESPONSIBILITIES

• Responsible for effective multi-tasking, coordination, and workflow between assigned clinical and clerical responsibilities.
• Assist in administrative duties as required, including but not limited to:
  • Scheduling appointments, procedures, and surgeries.
  • Pre-certification of procedures.
  • Insurance verification.
  • Data entry and charge posting.
  • Supporting secretaries.
  • Answering phones, recording messages, delivering messages to physicians, and medical assistant (when needed).
• Communicate physician instructions and restrictions clearly to patients.
• Accurately enter test and procedures as ordered by provider and review charts.
• Review and maintain charts to ensure completeness/EMR guidelines with reviewing clinician.
• Register and utilize online portals to obtain authorizations.
• Make follow-up calls to patients after surgery or invasive procedures to document recovery and progress.
• Coordinate with outside facilities to schedule tests or surgeries, ensuring all orders, pre-certifications, and referrals are prepared.
• Encourage a team-oriented work environment.
• Understand what the physician requires for a productive and efficient clinic.
• Maintain physician google calendars, etc.
• Escort patients from the waiting area to triage, including patients with limited mobility.
• Constantly monitor schedules and patient flow to ensure clinic efficiency and organization.
• Triage patients as necessary (if applicable).
• Take and review vital signs, including collecting lab specimens as needed.
• Assist with placement, removal, and instruction of devices such as splints, immobilizers, braces, and bandages. Sutures and stitches removal.
• Cean and sterilize equipment using approved techniques (if applicable).
• Clean and stock exam rooms and change exam table sheets after each patient.

Experience:

Required:

• One (1) year of related experience.

Education:

Required:

• High School Diploma or equivalent.

Special Qualifications:

Required:

• Valid Driver’s License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
• Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
• Must be able to work independently and have working knowledge of HIPAA requirements.
• Knowledge of the health care field and medical specialty.
• This position may require irregular work hours based upon operational need.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.