What are the responsibilities and job description for the Front Office Float Full-time Centennial position at Hughston Clinic Orthopaedics?
About us:
Hughston Clinic Orthopaedics has an exciting opportunity to join our family as Front Office Float Full-time at our Centennial clinic.
At Hughston Clinic Orthopaedics, we put patients first. For over 77 years, Hughston has remained committed to providing high quality patient care. We have several locations in Nashville and the surrounding cities in Middle Tennessee.
Our mission is to provide world-class service for all our patients. We strive to be the best provider in orthopedic care, and continue to support and encourage our patients to resume a more active lifestyle. We are looking for candidates who put the needs of patients above all else, are ethical and honest, treat everyone with dignity and courtesy, and do the right things in the right way.
Hughston offers competitive pay plus comprehensive benefits, including Medical, Dental, Vision, Paid Time Off, Holiday Pay and more. Our 401(k) plan provides a company safe harbor contribution to help you get started in saving for your retirement.
Position Goal:
Assist physicians through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.
Position Responsibilities:
- Greet and register patients.
- Print appropriate patient paperwork and collect insurance cards.
- Answer multi phone lines and return messages in a timely manner.
- Schedule initial and return appointments with the correct appointment type.
- Add notes to appointment to help keep providers informed.
- Verify insurance benefits/eligibility and document in the computer system.
- Verify/obtain referral numbers or authorizations for upcoming appointments.
- Accurately enter/update patient demographics and insurance information.
- Collect co-pays, patient balances, DME deposits and pre-payments.
- Post daily charges to patient accounts.
- Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
- Track no show appointments.
- Scan medical records, appointment requests, referrals into EMR.
- Print off physician schedules at the beginning of the day.
- Send reports to physician's clinical staffs.
Experience: Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.
Education: High School Diploma or equivalent required.
Required:
- Must be able to work independently.
- Must have working knowledge of HIPAA requirements.
- Must have knowledge of the health care field and medical specialty.
- Knowledge of AthenaNet and medical terminology preferred
- This position requires local travel so a valid drivers license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis).
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.