What are the responsibilities and job description for the Director of Real Estate Operations position at Hugh Management?
🚀 WE ARE HIRING: Director of Real Estate Operations (Tampa, FL) 🚀
Director of Real Estate Operations
Location: Tampa, FL (Boutique portfolio focus in Historic Hyde Park)
Reports To: Ownership
Position Type: Full-time
We are an entrepreneurial, high-integrity boutique Family Office seeking a high-impact Director of Real Estate Operations. We care deeply about our team, our community, our clients, and our properties. This is an intrapreneurial role designed for a battle-tested leader who wants the autonomy to run a premium real estate portfolio without corporate red tape.
You will have the keys to optimize our high-performing portfolio of 13 boutique residential apartment and office buildings in historic Hyde Park. This is a "player-coach" role. You will pair strategic financial acumen with operational grit, directly managing our in-house maintenance and leasing teams while building the operational infrastructure to seamlessly onboard our next wave of acquisitions.
What’s in It for You: Compensation & Benefits
- Competitive Base Salary: $100,000 – $125,000 baseline matching your experience and operational grit.
- Performance Bonuses: Lucrative financial upside that can exceed 20% of base salary, directly tied to portfolio performance, Net Operating Income (NOI), and occupancy optimization.
- Comprehensive Healthcare: Competitive medical, dental, and vision insurance options to support your health and well-being.
- Retirement Planning: A 401(k) plan to help you secure your financial future.
- Paid Time Off: Generous PTO and holiday schedule.
- True Autonomy: Direct access to ownership without corporate bureaucracy, giving you the freedom to execute, innovate, and deliver visible impact.
- Premium Asset Exposure: Direct stewardship over a uniquely charming, boutique footprint in Tampa’s highly-desired historic Hyde Park submarket.
- Professional Growth: Strategic positioning to build and scale your own operational playbook as our firm continuously evaluates and acquires new properties.
- Mission-Driven Workplace: A supportive leadership environment that actively demonstrates deep care for the team, clients, and local community.
Key Responsibilities
- Portfolio Optimization: Maximize Net Operating Income (NOI) and maintain peak occupancy across our 9 boutique properties through smart revenue optimization, strategic cost control, and world-class client and resident retention.
- Team Leadership & Culture: Embody our caring and high-integrity culture. Manage, schedule, and inspire an in-house maintenance crew and leasing personnel.
- Client & Tenant Relations: Oversee relations with our residential apartment tenants and corporate clients, market vacancies specifically to creative sectors (like boutique businesses and tech firms) and build strong, high-integrity relationships across our portfolio.
- Vendor & CapEx Management: Bid out capital and expense expenditures and negotiate service contracts to ensure high-quality, cost-effective execution.
- Data-Driven Operations: Track/report/analyze operational and financial data to uncover actionable insights, tracking key trends to drive proactive asset management decisions and continuous efficiency gains.
- Robust Tooling:Â Envision, implement and operationalize best-in-class systems and processes utilizing the latest AI, Yardi Breeze and other productivity tools
- Expansion Playbook: Lead the operational transition for all new acquisitions. Design and execute a 30-60-90 day onboarding playbook to integrate new residential and commercial assets into our management ecosystem.
- Historic Preservation Compliance: Maintain the charming appeal and structural integrity of our historic buildings. Expertly navigate Historic Preservation guidelines for all exterior maintenance and capital improvement projects.
Qualifications
- Experience: 8 years in property or asset management, featuring a proven, successful mix of residential apartment and commercial office experience.
- Analytical Capability: Advanced skills in operational and financial data analysis, with a demonstrated ability to translate raw numbers and reports into actionable business insights.
- Education: Bachelor’s degree in Business, Real Estate, or Finance. A track record of successfully operating a boutique portfolio a plus.
- Industry certifications a plus: CPM, RPA, Caps, Yardi Advanced Certified.
- Software Mastery: 2 years of hands-on experience managing portfolios, workflows, and reporting specifically within Yardi Breeze experience is a plus.
- Submarket Expertise: Intimate familiarity with the South Tampa / Hyde Park rental market, local demographics, and established local vendor networks.
- Attributes: High emotional intelligence, absolute integrity, entrepreneurial mindset, personal learning orientation that helps you and your organization scale.
If you are ready to make a visible impact on a growing boutique portfolio, we want to hear from you.
Know an elite operator in the Tampa Bay area? Tag them in the comments below or share this post!
#TampaRealEstate #RealEstateJobs #PropertyManagement #AssetManagement #TampaJobs #HydeParkTampa #Hiring
Salary : $100,000 - $125,000