What are the responsibilities and job description for the Busser/Runner position at Huggo's, Huggo's on the Rocks?
GENERAL SUMMARY: Assist in all service-related tasks. This includes hosting, bussing, and running.
REQUIRED QUALIFICATIONS:
- Contributes to building and maintaining a positive work culture at all times
- Flexible schedule, especially during busy seasons
- A dependable means of transportation to and from work for all days scheduled
- Excellent verbal communication skills
- Ability to prioritize and multitask in a fast-paced environment
- Ability to handle guest requests and needs in a professional and pleasant manner
- Ability to learn the phone and reservation system
DESIRED SKILLS:
- Restaurant experience
- Confident, friendly and outgoing
- Highly organized
- Ability to anticipate waitstaff and guest needs
- Eagerness to learn and grow at all times
- Food safety/sanitation knowledge
ESSENTIAL FUNCTIONS:
- Creates and fosters a positive environment at all times
- Ensure all safety and sanitation standards are strictly adhered to at all times
- Greet guests upon arrival/answer phone calls within 3 rings
- Seating guests within ascribed rotation model
- Constant communication with the team and MOD
- Handling and communicating guest special needs or requests
- Assist in maintaining and clearing tables during dining experience
- Knowledge of menus, hours of operation, entertainment schedules, restaurant address and phone number
- Expedite and time orders
- Deliver orders
- Performs all pre/post shift duties, and other duties as assigned by management staff
CULTURAL TASKS:
- Knowledge of our mission statement
- Knowledge of area attractions
- Promotes the “Aloha Pass It On” initiative to the community
- Embodies the Aloha spirit
PHYSICAL REQUIREMENTS:
- The employee must be able to occasionally lift and/or move up to 50 pounds.
- Standing/moving for up to 10 hours
- Ability to climb stairs