Accounts Receivable Specialist

Hudson Valley Lighting Group is a worldwide leader in the design, manufacturing, and omnichannel distribution of decorative and architectural lighting fixtures, encompassing six brands: Hudson Valley Lighting, Mitzi, Troy, Corbett, CSL, and Sonneman (on behalf of Hudson Valley Lighting, Inc., Troy-CSL, Inc. and SN Modern, LLC). As the one-stop shop for the most comprehensive selection of lighting, HVLG seeks to inspire and support our customers in their pursuit to achieve a home that perfectly reflects their clients. HVLG takes a designer-forward approach to the light-purchasing process — making the experience more inspiring, exciting, and inviting. At HVLG, we believe that great lighting has the power to elevate any space and enrich people's lives — and it's that guiding philosophy that ties our family of brands together.

We are offering an excellent opportunity for an experienced Accounts Receivable Specialist to join our team. The ideal candidate will have a strong work ethic, a keen eye for detail, and the ability to think strategically while managing day-to-day AR operations. This role requires someone who can analyze customer accounts, manage cash applications, handle dispute resolutions, and oversee credit risk assessments. The ability to multitask, prioritize deadlines, and communicate effectively with internal teams and customers is essential.

This is an exciting opportunity to work with a dynamic industry leader!

Essential Duties and Responsibilities include but are not limited to the following:

Customer Service

• Provide excellent customer service to both internal team members and external customers.
• Communicate with customers to resolve payment discrepancies and address complaints.
• Reconcile customer payments and account transactions, which include speaking, emailing, and corresponding with the customer regarding the reconciliation of receivable items as necessary.
• Keep accurate records of all customer communications in SAP and follow up with the manager if any issues need their attention.

Cash Application & Bank Reconciliation

• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Process credit card transactions when necessary.
• Applying incoming payments to the correct invoices and customers’ accounts.

Manage Disputes & Deductions

• Investigate chargebacks, short payments, and deductions.
• Work with internal team members to validate/solve disputes.

VKM1 Management (Credit Risk)

• Manage blocked orders due to credit risk concerns. Proactively communicate to internal team members when the customer is at risk of being placed on credit hold.
• Evaluate customer creditworthiness and review credit limits.
• Manage sales order grid based on your customer terms.
• Prepare reports for management as requested.
• Prepare analysis of customer accounts as requested.
• Assist in yearly audit and monthly closings.
• Handle sales tax credits and other tax reconciliations.
• Provide assistance and support to other team members.
• Other duties as assigned.

Qualifications and Experience:

• Associate degree in accounting or a similar field (will consider equivalent experience). At least 2 years of prior accounts receivable experience.
• E-commerce experience is a plus.
• Must be extremely accurate, have great attention to detail, and strong organizational skills.
• Excellent communication skills, both written and verbal.
• Must have strong math and analytical skills.
• Prior collection call experience is a must.
• Must work independently with minimum supervision.
• Excel at operating in a fast-paced environment.
• Must have excellent computer skills and be proficient in Excel, Word, Outlook, and PowerPoint.
• Ability to work independently and as part of a team.
• Ability to research and utilize internal/external databases.
• SAP S/4 experience preferred.
• Must have the ability to commute to Wappingers Falls, NY 12590.
• US citizen or permanent resident (no Visa sponsorship available).

Our Outstanding Compensation Package Includes:

• A competitive salary.
• Single medical & dental insurance.
• Life insurance.
• Long-term disability.
• Generous vacation, sick, and holiday pay program.
• 401 (k) retirement plan with employer match.

WORKING CONDITIONS

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

This position requires lifting up to 30 lbs., standing, sitting, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. As well as sitting for the duration of the work shift, except on breaks and mealtimes.

Work Environment:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Ability to work in a Distribution Center environment with varying temperatures and noise.

Equal Opportunity Employer:

Hudson Valley Lighting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Disclaimer: This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. Employees may be asked to perform other duties as needed.