Medicaid Care Manager

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. 

We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. 

Position:  Medicaid Care Manager 

General Description: 

The Medicaid Care Manager is responsible for providing services to individuals whom of which have been accepted into the program. These services may include providing general information about the program, developing comprehensive goal-oriented service plans, providing an appropriate level of guidance and support, facilitating referrals, and serve as an advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals. 

Principal Duties:

• Provide general information about, and promote the program both internally as well as outside organizations and service providers. 
• Orientate participants into the program and conducting intake interviews to collect information and assess the needs and strengths of the program participants.
• Develop comprehensive goal-oriented service plans in conjunction with the program participant and where appropriate their family members, service providers and/or significant others.
• Provide an appropriate level of guidance and support to assist participants in meeting basic needs, addressing their service plan goals, and overcoming challenges.
• Facilitate referrals and serves as advocate on behalf of the participant to assist them in securing services, entitlements and support to reach their goals.
• Share information with other program staff members and collaborating with outside service providers to ensure participants needs are addressed in a coordinated manner.
• Monitor progress toward service plan goals at regular intervals establishing new goals and strategies as needed.
• Participate in applicant interviews, case reviews, staff meetings, training sessions, supervisory meetings, committee meetings, agency events, and other activities as directed.
• Maintain and monitor confidential participant files, case notes, records and reports as requested.
• Provide general office support, operation support, and assistance with general program management when necessary and as directed.
• Participate in planning efforts to evaluate program’s effectiveness, identify needs and trends, and develops strategies to overcome challenges and enhance program quality.
• Obtain ongoing training as required and as necessary to effectively perform duties and provide professional growth.
• Transport clients as needed. A company car is provided.
• Assist with special projects as needed.
• Any other duties as requested management. 

Qualifications:

Experience:

• Two years related work experience in care management. 
• Minimum of one year of experience working with Medicaid.  
• Mental health experience is preferred.              

Education: BA/BS in human service field or equivalent combination of education, training and experience. 

Licensing/Certification Requirements: Valid NYS Driver’s License required.   

Physical Demands: Must be able to climb multiple sets of stairs. Must be able to lift 20 pounds. 

Salary: $45,000 yearly

Location: Poughkeepsie, NY

Immediate Supervisor:  Assistant Director of Resident Services 

Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. 

It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. 

Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.