What are the responsibilities and job description for the Lead Product Owner position at Hudson IT and Manpower?
LEAD PRODUCT OWNER – ServiceNow
Purpose
Provides strategic leadership to Product Owners and cross-functional teams, ensuring clarity in vision, roadmap, and requirements. Leads solution planning, product portfolio management, backlog optimization, and ensures alignment to organizational goals. Serves as a senior advisor for ServiceNow initiatives.
Essential Functions
- 20% – Lead development of product portfolio and solutions in partnership with POs, stakeholders, and scrum teams.
- 15% – Align and plan releases, manage product evolution, review milestones.
- 15% – Validate solutions through research, market insights, pricing structures.
- 10% – Maintain internal/external communication and product roadmaps.
- 10% – Own and manage team backlogs and roadmapping tools.
- 10% – Partner with testing managers to verify functionality; lead change control.
- 5% – Participate in refinement, sprint planning, sprint reviews.
- 5% – Run workshops, validate hypotheses, define solution pathways.
- 5% – Support customer satisfaction improvement initiatives.
- 5% – Deliver product training and identify team learning needs.
Qualifications
- Bachelor’s degree (or 4 yrs experience in lieu).
- 8 years business/solutions analysis OR
- 6 years Product Owner experience with strong Agile/SAFe knowledge.
- Experience leading large-scale ServiceNow transformations (CSM, ITSM, CRM).
- Healthcare experience preferred.
Skills
- Expert-level Agile knowledge
- Strong product KPI, metric-driven decision-making
- Excellent communication & prioritization
- Leadership across teams and complex programs
Certifications
- Scrum Product Owner (Required upon hire)
- ServiceNow certifications (Highly preferred)
Salary : $55 - $60