What are the responsibilities and job description for the Front Desk Receptionist position at Hudson Chiropractic?
We're looking for a dependable, friendly, and motivated team player to join our fast-paced health clinic, where exceptional patient care and a family-like atmosphere go hand in hand.
We are a multidisciplinary office that offers chiropractic, physiotherapy, massage, and nutritional counseling. This role works directly with the chiropractic patient base.
As the main point of contact at the front desk in our office, you are needed to support the doctors and patients through a variety of tasks related to patient care management, organization, and communication. Medical office experience is preferred but not required.
We love our patients, and every team member plays a key role in creating an exceptional experience with every visit. If you enjoy helping people, we'd love to meet you.
RESPONSIBILITIES
- Create a welcoming and positive patient experience from check-in through check-out
- Schedule and maintain patient appointments to support provider-recommended treatment plans
- Confidently collect patient balances and explain financial policies in a respectful, compassionate manner
- Verify insurance
- Answer phones, retrieve messages
- Enter and access patient records in multiple programs (x-ray, EHR)
- Update patient information, ensuring all records are correct and current
- Request prior authorizations and follow up on referrals
- Perform opening and closing office tasks
- Communicate with attorney offices and lien filing
- Complete daily reporting
SKILLS
- Excellent time management skills and ability to prioritize tasks between phones, computers, patients, and doctors
- Social perceptiveness and service oriented
- Excellent written and verbal communications
- Proficient knowledge in insurances
- Strong organizational and planning skills
- Proficiency in Word, Excel and patient management software
- Detail oriented
- Adaptable
- Self-starter and enjoys working with others
ADDITIONAL INFORMATION
- Hourly pay with bonus
- Accrued vacation
- Benefits – Medical Insurance stipend.
- Employee discounts
- Work hours – Full time, Monday through Thursday
- Work location – One location
Hudson Chiropractic is in a Medical Building on the first floor. The property has plenty of parking.
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Salary : $17 - $20