Retail Bicycle Sales Associate

Summary

Hiring an experienced Sales Associate. You will help every customer by discovering their needs and finding the products and services that gives them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals. A passion for cycling, knowledge of bicycles, and a proactive and positive attitude are qualities at the top of our list!
In this job you will

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• People-oriented
• Adaptable
• Proactive
• Positive
• Problem solver

Bicycle sales experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Fulfill online orders that are for in-store pickup or need to be shipped.
• Merchandise product according to sales plan.
• Demonstrate use or operation of merchandise.
• Maintain level of cleanliness throughout the day.
• Help customers try on or fit merchandise.
• Prepare merchandise for purchase or rental.
• Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

• Minimum 1 year experience preferred working as a retail sales associate.
• Previous bike shop sales experience preferred.
• Interest in working in a team environment committed to providing excellent sales experience
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems

• Point of sale POS software such as Lightpseed Retail
• Shopify or other e-commerce platforms
• Creating shipping labels with UPS, FedEx or USPS.

Benefits

A competitive benefits package including health insurance, store discount and flexible scheduling is available to all associates.

About Us

Huckleberry Bicycles is a full-service local bike shop with a national e-commerce model. We are one of the top retailers for several brands, from high-end road to folding bikes. Come join our unique business in our NEW location at Levi's Plaza in San Francisco.