Director of Operations/Office Manager

Job Title: Director of Operations (Office Manager)

Company: Huckleberry Apparel

Location: 2210 Screven Ave, Waycross, GA 31501

Position Type: Full-Time

About Us: Huckleberry Apparel is a dynamic and fast-paced company offering both retail and wholesale services, specializing in screen printing and embroidery. We're passionate about delivering high-quality products and exceptional customer service. As we grow, we're seeking a driven, organized, and adaptable individual to join us as the Director of Operations. This is an exciting, hands-on leadership role where your contributions will directly shape our company’s success!

Position Overview: Are you ready to make a real impact? As our Director of Operations, you’ll oversee both our retail storefront and the day-to-day operations of the business, helping to streamline processes and ensure everything runs smoothly. This position is perfect for someone who thrives in a fast-paced environment, loves tackling new challenges, and enjoys being proactive. You’ll work closely with our team and management to make things happen, from inventory management to customer relations to billing, all while playing an integral role in our growth.

Key Responsibilities:

• Oversee the daily operations of our retail storefront and wholesale screen printing and embroidery departments.
• Manage scheduling and workflow for the team.
• Handle customer inquiries, complaints, and ensure a high level of customer service.
• Supervise and support staff, including training and onboarding new employees.
• Maintain inventory and order supplies for both retail and wholesale needs.
• Process orders, invoices, and payments through QuickBooks.
• Ensure that all operations comply with company policies and procedures.
• Identify and implement process improvements to streamline operations and improve efficiency.
• Coordinate with the office staff to manage wholesale orders, deadlines, and deliveries.
• Collaborate with the owner to create and execute business strategies.
• Assist in hiring and training new employees.

Qualifications:

• Proven experience in an office management or operations role (5 years preferred).
• Experience with QuickBooks or similar accounting software is required for managing billing and orders.
• Strong understanding of both retail and wholesale operations.
• Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Comfortable handling a variety of responsibilities across different areas of the business.
• Strong interpersonal skills, with the ability to manage staff, communicate effectively, and handle customer service inquiries.
• Problem-solving skills and the ability to develop creative solutions.
• Detail-oriented with a strong focus on accuracy, especially with financials and order processing.
• Ability to stay calm under pressure and manage multiple tasks simultaneously.

Requirements:

• At least 3 years of experience in a leadership or managerial role.
• Proficiency in QuickBooks and a solid understanding of numbers to ensure accurate billing and profitability.
• Experience managing inventory, scheduling, and team performance.
• High level of professionalism and a positive, can-do attitude.
• Self-motivated with the ability to be proactive and manage multiple projects independently.
• Comfortable handling a variety of tasks simultaneously and managing the complexity of various operational components.
• Must be comfortable in a fast-paced environment with tight deadlines.

Compensation & Benefits:

• Salary: $45,000 - $75,000 annually, based on proven leadership experience in the workplace.
• Paid Time Off: 16 paid days off after 1 year of employment.

Why Join Us? At Huckleberry Apparel, we’re all about teamwork, growth, and dedication. As Director of Operations, you’ll have the opportunity to make a significant impact on our business while working alongside a passionate and supportive team. If you're looking for a challenging yet rewarding role where you can take the lead and grow with the company, this is the place for you!

How to Apply: Please send your resume and cover letter to sales@huckleberryapparel.com with the subject line “Director of Operations Application.”

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Application Question(s):

• How many years of experience do you have with QuickBooks?
• How many years of experience do you have in a fast-paced environment with tight deadlines?

Experience:

• Leadership: 3 years (Required)

Ability to Commute:

• Waycross, GA 31501 (Required)

Ability to Relocate:

• Waycross, GA 31501: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $75,000