What are the responsibilities and job description for the Application Analyst position at Hub Technology Group?
Applications analyst will be responsible for the operational support of AI platforms, including ChatGPT, Claude and others.
The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting and provisioning AI tools, and regularly demonstrates creative problem solving.
- Diagnose, escalate and resolve software incidents for vendor-based and custom developed AI applications
- Responsible for provisioning user accounts for platforms in the AI service portfolio including ChatGPT, Claude, and Lovable.
- Provide subject matter and technical expertise on applications
- Configure applications to match business needs
- Draft and update use case and technical documentation as needed
- Create troubleshooting guides and knowledge articles
Basic Qualifications
- At least 2 years in a technical role
- Bachelor's degree in computer science or similar field is preferred
- Administering, configuring, and maintaining AI applications
- Experience with custom developed applications and the software development lifecycle is preferred
- Experience leveraging APIs, reporting, and data analytics is preferred
Salary : $50 - $55