What are the responsibilities and job description for the Desktop Support Specialist position at Hub Technology Group?
3-6 Month Contract - W2 Local Only - ON SITE IN BOSTON
$40-42/hr
- 4 years of professional experience or mix of internships, co-ops, etc.
- Associates Degree or equivalent combination of education and experience
- Great customer service and end user empathy
- Technical proficiency with a variety of software, hardware and applications
- Must be able to multi-task and prioritize well
- Experience using ticketing system to track incidents
- Demonstrated problem-solving ability
- Broad range of network and desktop knowledge
- Ability to give verbal instruction patiently to non-technical users
Technologies Include:
- Familiarity with Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist
- Windows Server 2003/2008, Microsoft Office 2003/2010, Microsoft Explorer 7-10
- Microsoft Windows XP/Win7, 8, Linux, Macintosh 10.6-10.7
- TCP/IP, HTTP, CITRIX, DHCP, VPN, VDI, VMware, Cisco hardware, encryption, security, SCCM
Salary : $40 - $42