What are the responsibilities and job description for the Director of Operations position at HUB LABELS INC?
Job Summary:
The Director of Operations is a key role of the executive team, responsible for leading the operations team through creating disciplined, measurable, and repeatable operational execution. This role ensures Hub operates as an exceptional flexographic printer upholding the highest level of quality, leading through innovation and most importantly promoting a safe and engaged workforce. The Director of Operations owns, daily execution, cross functional alignment, operational performance and strategic initiatives.
Supervisory Responsibilities:
This position directly supervises Production Manager, Scheduling Coordinator, Quality Team, Maintenance Supervisor, Logistics Manager
Duties/ Responsibilities:
- Ensure safety remains a non-negotiable priority, supporting ongoing SHARP certification.
- Own day‑to‑day operational performance across production, maintenance, scheduling, quality, safety.
- Drive structured execution through daily, weekly, and monthly operating rhythms that reinforce accountability and visibility.
- Ensure operational priorities align with Hub’s annual growth plan, capital strategy, and modernization initiatives.
- Build and sustain a culture where employees are empowered; everyone owns their process and performance expectations are clear, measurable, and reinforced.
- Lead lean and continuous improvement efforts focused on key metrics (on time delivery, quality, uptime, waste reduction)
- Sponsor and prioritize process improvements, automation and technology that improve scalability and reliability.
- Responsible for people leadership and development by coaching and developing operation leaders to think strategically, manage performance and lead change.
- Ensure the right people are in the right seats and that succession plans are active and visible.
- Establishes key partnerships with our suppliers to support operational goals.
Key Metrics:
- Zero Safety lost time incidents
- Quality – Non conformance are under .75% of sales
- HOP 100% - goal is minimize downtime, and improve efficiencies
- Good Feet per Day
- On Time Delivery
- Employee Retention
Education & Experience:
- College Degree in Business, Operations Management, or related fields.
- Five years experience as manager/leader position is preferred
- Prior experience in manufacturing setting, prior experience in fast paced printing environment is preferred
- Prior experience with change management
- Prior experience effectively coaching and developing teams
- Strong project management
- Must be detail oriented
- Proven track record working in lean manufacturing environments and leading teams through operational excellence
Work Environment & Physical Requirements:
Specific sight requirements include: close, distance, color and peripheral vision, depth perception and the ability to adjust focus
While performing this job, the employee is regularly required to walk, talk and hear
The employee is frequently required to stand for extended periods
The employee must regularly lift and/or move up to 40 pounds. Will occasionally lift or move up to 100 pounds with mechanical
assistance
Time is spent performing physical tasks in a manufacturing environment
The work environment is that of a manufacturing facility. Conditions change as the outdoor climate changes. There are moderate exposures to heat and cold, as well as, exposure to moderate noise levels, moving equipment, and other general manufacturing hazards.
Core Values:
H.U.B.
Honor. Unite. Believe.
Honor: To Serve our employees, customers, suppliers, environment, and members of our community with admiration and respect.
Unite: To come together, collaborate and work towards a common goal.
Believe: Always believe in yourself and others.
Hub Labels offers general benefits including Medical, Dental, Vision, 401k with Company Match, Life, and Disability
Salary : $120,000 - $130,000