What are the responsibilities and job description for the Intern, Community Relations and Guest Services position at Hub City Spartanburgers?
Summary
The Hub City Spartanburgers, the High-A Affiliate of the Texas Rangers, are currently looking for eager, hard-working individuals to join the team for the 2026 season!
Our goal is to provide real hands-on experience that can be used to land leading roles within the highly competitive professional sports industry. The Community Relations & Guest Services Intern will focus on continuing to build relationships with community partners, while looking for new opportunities to impact the community. Also, to provide excellent customer service to the fans at Fifth Third Park.
Our goal is to provide real hands-on experience that can be used to land leading roles within the highly competitive professional sports industry. The Community Relations & Guest Services Intern will focus on continuing to build relationships with community partners, while looking for new opportunities to impact the community. Also, to provide excellent customer service to the fans at Fifth Third Park.
Main Responsibilities
· Work with Manager, Community Relations & Guest Services to identify opportunities for growth within the community.
· Plan, organize and execute a minimum of five community events.
· Creating a welcoming atmosphere by greeting guests with a SMILE, a positive attitude, and a solution-driven approach.
· Provide high customer service by putting the fan’s needs first.
· Utilize the resources provided to provide directions for ballpark locations such as seating areas, restrooms and concession areas.
· Help answer guest questions regarding the facility, team and/or operations.
· Proactively monitor areas throughout the ballpark to ensure guests’ safety and enjoyment of the event.
· Assist in managing and organizing game day set-up, execution and tear-down.
· Perform all other duties as assigned.
Experience/Qualifications
· Pursuing or completed a bachelor’s degree in sport management or recreation from an accredited four-year college or university.
· Strong communication and customer service skills preferred.
· Must be able to lift, pull, push, and/or carry 50 pounds as necessary.
· Ability to work in outdoor weather conditions, including extreme heat, cold and rain.
· Ability to work independently and in a team environment.
· Will require weekday, weekend and evening work for non-Spartanburgers events.
· Ideal start date March 10, 2026
· Work with Manager, Community Relations & Guest Services to identify opportunities for growth within the community.
· Plan, organize and execute a minimum of five community events.
· Creating a welcoming atmosphere by greeting guests with a SMILE, a positive attitude, and a solution-driven approach.
· Provide high customer service by putting the fan’s needs first.
· Utilize the resources provided to provide directions for ballpark locations such as seating areas, restrooms and concession areas.
· Help answer guest questions regarding the facility, team and/or operations.
· Proactively monitor areas throughout the ballpark to ensure guests’ safety and enjoyment of the event.
· Assist in managing and organizing game day set-up, execution and tear-down.
· Perform all other duties as assigned.
Experience/Qualifications
· Pursuing or completed a bachelor’s degree in sport management or recreation from an accredited four-year college or university.
· Strong communication and customer service skills preferred.
· Must be able to lift, pull, push, and/or carry 50 pounds as necessary.
· Ability to work in outdoor weather conditions, including extreme heat, cold and rain.
· Ability to work independently and in a team environment.
· Will require weekday, weekend and evening work for non-Spartanburgers events.
· Ideal start date March 10, 2026
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
