What are the responsibilities and job description for the Technical Training Coordinator position at HTC Global Services?
Job Description
Key Responsibilities:
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Key Responsibilities:
- Author, coordinate review, and publish the quarterly Technical Training Electronic Field Communication (EFC)
- Maintain Accepted Service Training (AST) program course list for technician training equivalency
- Triage Technical Training Report-A-Problem concerns related to systems issues
- North American Standard Training and Resource System (STARS) Administrator - tasks include creating/maintaining training planners, activating courses and setting due dates, triaging STARS issues with STARS IT Development Team, coordinating with Learning Management System (LMS) provider to discuss needs/concerns, and review training courses to provide feedback to Content Development Team
- Partners with others across the enterprise to leverage resources, common processes and technologies for greater efficiency
- Assist with training vehicle ordering
- Assist with tool and equipment ordering for training centers
- Assist in future LMS migration tasks
- Assist with global training delivery concerns
- Identify and research new technologies and learning processes to maintain best-in-class training experience
- Training Coordination
- SharePoint
- 2 - 5 years of relevant experience in a coordination role including: Field Communication Systems Administration SharePoint Expertise
- Additional experience preferred, but not required includes: Automotive Technical Expertise including: Vehicle Systems Tools and Equipment Technical Training
- High School Diploma / GED
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.