What are the responsibilities and job description for the Technical Program Coordinator position at Advantage Technical?
Pay Rate: $37.94/hour
Schedule: Hybrid (4 days onsite, 1 day remote)
- Own Salesforce platform administration, governance, and roadmap planning.
- Review solution designs, user stories, releases, and architecture recommendations.
- Lead AI and Agentforce initiatives, including use case evaluation and ROI tracking.
- Manage implementation partners, project scope, quality, and delivery timelines.
- Gather business requirements and translate them into prioritized product backlogs.
- Support user management, security permissions, reports, dashboards, and workflow automation.
- Monitor platform adoption, KPI performance, and continuous improvement efforts.
- Collaborate with business leaders, developers, architects, and technology partners.
- Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.
- 5 years of Salesforce experience.
- 2 years as a Platform Owner, Product Owner, Lead Administrator, Technical Account Manager, or similar leadership role.
- Strong experience with Salesforce Service Cloud.
- Knowledge of Field Service, Data Cloud, AI/Agentforce, integrations, and enterprise platform governance.
- Experience managing third-party implementation partners and Agile delivery environments.
- Strong business analysis, process mapping, and stakeholder management skills.
- Medical, dental, vision, and pet insurance
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Commuter/Parking Accounts
- People Perks
- Health Savings Account (HSA)
- AD&D Insurance
Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
Salary : $38