Demo

Senior Business Analyst

HTC Global Services
Lansing, MI Full Time
POSTED ON 3/31/2026
AVAILABLE BEFORE 4/29/2026
Job Description

Programmer Analyst 6

Job Responsibilities

  • Ensure project alignment with client Strategic Plans.
  • Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM).
  • Facilitate requirements gathering/meetings with clients to gather requirements (traditional waterfall and agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
  • Lead artifact reviews with peers, system specialists, Enterprise Security and other client entities to ensure IT solutions and applications adhere to client and agency policies, standards or guidelines.
  • Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA)
  • Responsible for development of training content and facilitate training.
  • Approves application-wide integration, performance, system or user acceptance test plans.
  • Validate test data and test results.
  • Differentiate between defects and new requirements and initiate change requests as necessary.
  • Develop and monitor defect tracking logs and facilitate problem resolution.
  • Review and approve project management documents.
  • Serves as Agency Services liaison to outside consultants.
  • Serve as a liaison between client and concerning application requests, standards, requirements, and other program and project matters.
  • Develop and maintain an effective communication plan with client, vendors and agency staff relating to project level metrics.
  • Document and analyze business processes.
  • Develop System diagram and Dataflow diagrams for Request for Proposal (RFP) documentation.
  • Collaborate with Product Owner to write clear and concise agile user stories with acceptance criteria using BDD or Gherkin format (Given/When/then).
  • Assist Product Owner in prioritizing the product backlog based on business value, risk and dependencies.
  • Conduct sprint ceremonies like backlog grooming, sprint planning, sprint demo, and refinement sessions.
  • Develop and maintain Test Plans, Test Cases and Requirement Traceability Matrix (RTM).
  • Perform Functional and Regression testing and facilitate User Acceptance Testing.

Experience & Skills: Required

  • A bachelor’s degree in a business-related field such as business administration, information technology, finance, or marketing (or a similar field).
  • Strong experience working in Agile/Hybrid environments, translating business requirements into user stories with acceptance criteria.
  • Ability to break down complex business requirements into smaller user stories for development teams, while ensuring that technical constraints, limitations and dependencies are considered.
  • Experience working on projects involving vendor owned, designed and hosted solutions.
  • Excellent verbal and written communication.
  • The preferred candidate must possess and demonstrate strong troubleshooting.

Experience & Skills: Preferred

  • 4 years Business Analyst or similar experience
  • 4 years Agile experience
  • Experience using Azure Devops or similar tool for work item management and source control.
  • Recent experience of working in an Agile development environment, e.g. Scrum or Kanban
  • Experience with Microsoft tool such as Excel, PowerPoint, Visio
  • Experience with Oracle or SQL Servers

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

PS1

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