What are the responsibilities and job description for the IT Business Operations Analyst position at HTC Global Services?
Job Description:
Job Description:
The IT Business Operations Analyst (Agency), will play a key role in helping to organize, support, & monitor business operations of the Industrial Systems IT Leadership Team. This position offers the successful candidate an opportunity to be at the heart of running a large-scale enterprise technology team. You will be involved with a wide variety of activities that contribute to the successful operations and performance of the team. The Team This role reports to IS IT Business Operations Lead in the Enterprise Technology Industrial System IT team. This is a team within the Industrial System IT organization with responsibility to assist the Industrial Systems IT Director in monitoring the management, operations, and performance of the Industrial Systems IT Team. The Industrial System IT team is made up of ~2000 people and leads the global IT function for automotive engineering, manufacturing, supply chain and quality processes. The Position The IT Business Operations Analyst (agency) will support the IS IT Business Operations Lead in collaboration with our IS IT colleagues to organize, support, & monitor business operations and performance of the Industrial Systems IT Team.
The Role Responsibilities Will Include:
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Description:
The IT Business Operations Analyst (Agency), will play a key role in helping to organize, support, & monitor business operations of the Industrial Systems IT Leadership Team. This position offers the successful candidate an opportunity to be at the heart of running a large-scale enterprise technology team. You will be involved with a wide variety of activities that contribute to the successful operations and performance of the team. The Team This role reports to IS IT Business Operations Lead in the Enterprise Technology Industrial System IT team. This is a team within the Industrial System IT organization with responsibility to assist the Industrial Systems IT Director in monitoring the management, operations, and performance of the Industrial Systems IT Team. The Industrial System IT team is made up of ~2000 people and leads the global IT function for automotive engineering, manufacturing, supply chain and quality processes. The Position The IT Business Operations Analyst (agency) will support the IS IT Business Operations Lead in collaboration with our IS IT colleagues to organize, support, & monitor business operations and performance of the Industrial Systems IT Team.
The Role Responsibilities Will Include:
- Support operations of IS IT business activities
- Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
- Support meetings for the Industrial System IT Leadership teams
- Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
- Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
- Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
- Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
- Participate in planning quarterly leadership offsites Help monitor activities and metrics on key IS IT initiatives
- Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
- Monitor and support objectives, milestone targets & KPI’s and engage team members when issues and blockers arise
- Jira, Microsoft Excel, Microsoft PowerPoint, Communications, Software Communications - Other, Microsoft Outlook, Microsoft Word, Ad Hoc Reporting, Budgeting, Budgets/Timing, Business Analytics, Data Analysis, Data/Analytics dashboards
- Specialist
- Knowledge and experience in IT Business Operations
- Experience in coordinating, organizing and hosting key meetings and events
- Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization
- Experience in developing internal communications to support an IT leadership team
- Demonstrated ability to support an IT leadership team in daily operations and to achieve their organizational objectives
- Be able to work cross-functionally, in a matrixed environment and have experience in a large multi-national company
- Most importantly, the successful candidate will exhibit the behaviors and work diligently and ethically each day to help achieve success of the plan
- The IT Business Operations Analyst (agency) will support the IS IT Business Operations Lead in collaboration with our IS IT colleagues to organize, support, & monitor business operations and performance of the Industrial Systems IT Team.
- Support operations of IS IT business activities
- Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
- Support meetings for the Industrial System IT Leadership teams
- Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
- Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
- Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
- Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
- Participate in planning quarterly leadership offsites
- Help monitor activities and metrics on key IS IT initiatives
- Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
- Monitor and support objectives, milestone targets & KPI’s and engage team members when issues and blockers arise
- Associate Degree
- Associate Degree
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.