Plumbing Service Technician

General Duties:

Our Service Plumbers need to be skilled in troubleshooting and problem-solving, as well as knowledgeable about local plumbing codes and safety regulations. The duties of a Service Plumber include handling a variety of tasks related to the installation, maintenance, and repair of plumbing systems in residential and commercial properties. This work typically includes:

• Repairing Leaks: Fixing leaks in pipes, faucets, toilets, and other plumbing fixtures.
• Clearing Clogs: Using specialized tools to clear blockages in drains and sewer lines.
• Installing Fixtures: Installing and replacing sinks, faucets, toilets, showers, and other plumbing fixtures.
• Pipe Repair and Replacement: Repairing or replacing damaged or old pipes.
• Water Heater Services: Installing, repairing, or maintaining water heaters, including tankless and traditional models.
• Emergency Services: Responding to urgent issues like burst pipes, overflowing toilets, or severe leaks.
• Maintaining Plumbing Systems: Performing regular maintenance to ensure plumbing systems are functioning efficiently and to prevent future problems.
• Inspecting Systems: Conducting inspections to diagnose issues or assess the condition of plumbing systems.
• Upgrades and Renovations: Assisting with plumbing needs in home renovations or upgrades, such as moving or adding new fixtures.

Responsibilities:

• Will be working on commercial and residential properties.
• Maintain a clean and organized job site.
• Keep a well-inventoried truck and make sure it remains in good condition.
• Be accurate and timely with invoices & time cards.
• Ability to pay attention to detail.
• Communicate effectively with clients, especially when a job is taking longer than expected.
• Being polite and respectful to clients and their homes.
• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
• Analyze the problem and identify appropriate tools/materials for repair.
• Work as a team with other Service Techs and Labors that work for HTA Plumbing.
• Be able to work alongside Dispatch to ensure the overall success of the business.

Requirements:

• Clean, safe driving record.
• Pass a drug test.
• Must be able to use an iPad.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Outgoing personality that blends well with a fast-paced, goal-driven environment.
• Must be a self-motivated, responsible, punctual and professional
• The ability to work on-call for up to one week at a time (nights, weekends, holidays)

Programs:

• ServiceTitan

Company Benefits:

• 401K
• Health Insurance
• Dental Insurance
• Paid Holiday & Vacation
• Life Insurance

HTA Plumbing & Mechanical, Inc. proudly employs approximately 150 team members and continues to grow. Our services now extend throughout Washoe County—including Reno, Sparks, and Carson City—along with our established presence in the Las Vegas area. We are active members of the Plumbing & Mechanical Contractors of Nevada, the Las Vegas Chamber of Commerce, and participate in the Southwest Gas referral program. We take great pride in delivering quality workmanship at a fair price and ensuring every customer is fully satisfied.

Our president, Howard T. Arata, brings over 40 years of experience in plumbing new construction and remodeling. For the past 27 years, he has built a strong reputation in the Las Vegas community. Howard has also served in multiple leadership roles with the Plumbing-Heating-Cooling Contractors of Nevada (PHCC), contributing to the growth and professionalism of the industry.