What are the responsibilities and job description for the Program Manager position at HSM Careers?
About Us
HSM Company History | HSM HEART Company Values | Who is HSM to our customers?
Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.
At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!
What You’ll Do
- Coordinate cross-functional program execution across our manufacturing facilities in Fort Smith, AR and Tulsa, OK
- Lead milestone tracking, Gate reviews, and Work Package execution to keep programs on schedule
- Partner with Engineering, Operations, Supply Chain, Quality, Purchasing, Sales, and Finance to ensure manufacturing readiness
- Monitor program risks, identify potential roadblocks, and drive timely resolution
- Maintain program dashboards, executive updates, and reporting that provide visibility into progress and key milestones
- Coordinate production readiness, launch activities, PPAP timing, and validation efforts
- Align program timelines with plant capacity, staffing, tooling, and equipment readiness
- Support quality initiatives aligned with ISO 9001, IATF 16949, and VDA 6.3 standards
- Promote collaboration, accountability, and continuous improvement across corporate and plant teams
What You Bring
- Bachelor's degree in Engineering, Business, Operations, or a related field preferred (or equivalent manufacturing/program coordination experience)
- 3–6 years of experience in manufacturing, project coordination, or program management
- Experience supporting multi-site manufacturing operations is highly preferred
- Knowledge of manufacturing launches, production readiness, and cross-functional project coordination
- Familiarity with Stage-Gate processes, Microsoft Project, Smartsheet, Power BI, or similar project management tools
- Strong organizational, analytical, and problem-solving skills
- Excellent communication skills with the ability to influence cross-functional teams without direct authority
- Experience in automotive, transportation, commercial vehicle, or similar manufacturing industries is a plus
- Willingness to travel up to 25% to support plant coordination and launch activities
Why Join Us?
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Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
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Retire: 401(k) with company match, fully vested from day one.
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Paid Time Off: Competitive PTO: 104 hours of Vacation company paid holidays.
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On-Site Medical Clinics: Free for you and covered dependents.
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Teladoc: 24/7 access with no copay.
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Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.
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Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.
EEOC
At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.
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