GNB Relationship Manager

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a high caliber professional to join our team as GNB Relationship Manager.

In this role, you will:

• Manage and responsible for his/her own assigned portfolio. Closely work the RM Support to ensure customer’s smooth transactions/ requests

• Maintain regular contact / dialogue with Products Partners / Global Relationship Team (GRM/GRB) to explore all potential business opportunities

• Growing and managing the portfolios of Wholesale Banking borrowing and high value non-borrowing customers in Vietnam.

• Deepening existing relationships and monitoring the credit risk associated with the portfolio, within the operating and strategic plans and in accordance with credit guidelines.

• Be the First Line of Defend to protect the bank from any Financial Crime Risk, escalate all potential risks / unusual activities to the management

• Client-oriented professional to pro-actively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements

and delivering creative and flexible customer solutions.

• Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs.

• Adhere to the consistent application of Group policy and adherence to regulatory, financial, and legal standards to minimise business and reputational risks

• Ensure responsibility for the delivery of efficient, accurate and timely processing of clients requests and transactions

• Ensure losses through operational failings are minimized.

Qualifications

To be successful you will need

• Five years’ experience in Corporate Banking

• Motivated, positive and eager to learn

• Excellent verbal and written communication skills (English, Vietnamese as well as Mandarin)

• Knowledge of the Bank’s operational procedures and systems

• Proven track record in a client focused environment

• Experience of working in a teamwork environment

• Proven experience in identifying and managing the risks, issues and dependencies related to the business and in decision making

• Customer service and team skills promoting an environment of co-operation and trust, overcoming resistance where encountered

• An ability to get things done

• Possess drive and resilience

• Possess developed interpersonal skills

• Possess planning, organization and time management abilities

• Ability to communicate, identify and analyze customer requirements, provide and sell need-based solutions to customers effectively tertiary qualification in a relevant discipline

Opening up a world of opportunity

http://www.hsbc.com/careers

About HSBC Vietnam: https://www.about.hsbc.com.vn/vi-vn

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