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Employee Benefits Coordinator

HRx Services
Johnstown, CO Full Time
POSTED ON 12/8/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Employee Benefits Coordinator position at HRx Services?

Kickstart Your Career in Employee Benefits  

At HRx Benefits, we simplify the benefits experience by making it personalized, innovative, and valuable. We partner with employers to design benefits packages that not only meet health and welfare needs but also help employees feel secure, supported, and prepared for the future.

Compensation: $ 22.83 to $26.22 per hour, depending on experience 

The High-Level Overview: This entry-level, full-time position involves supporting the Employee Benefits manager & Benefits Consultant while overseeing most aspects of the employee benefits renewal process. Key responsibilities include setting up and maintaining benefits in Employee Navigator, creating benefits guides, preparing and reviewing compliance documents, and ensuring adherence to ERISA, COBRA, ACA, and HIPAA regulations. The role also coordinates renewal processes, troubleshoots and resolves data, billing, and claims issues, and escalates complex matters when necessary. 

Essential Duties and Major Responsibilities:

Client Relationship Management

  • Manage and support Employee Benefits Account Managers and the client relationships, including responding to inquiries, resolving issues, and advocating for clients.
Benefits Administration & Systems
  • Set up and administer employee benefits for clients and help maintain accurate records in Employee Navigator.
Compliance & Regulatory Management
  • Prepare, review, and distribute compliance documents & benefit guides (Wrap Documents, SPDs, broker compensation disclosures) and ensure ERISA, COBRA, ACA, and HIPAA compliance.
Renewal & Process Management
  • Coordinate and support renewal processes, including tracking deadlines, preparing renewal packets, and communicating with carriers.
Problem Solving & Issue Resolution
  • Identify and resolve data discrepancies, billing errors, and claims issues; escalate complex matters as needed.

Assist with other duties as assigned.

Education & Experience:

  • Required to have current and valid Colorado Life and Health licensure before hire or within 90 days of hire (with no restrictions and in good standing with the Colorado Division of Insurance). Condition of employment.
  • 1 years of experience in employee benefits, insurance brokerage, or client service.
  • See above for experience in customer service, proposal development, or account management in an employee group benefit setting or similar healthcare experience (Medicare).
  • Experience with benefits administration or HRIS platforms (e.g., Employee Navigator) and carrier portals is preferred.
  • Exposure to group health, dental, vision, life, and ancillary insurance products.
  • Experience preparing compliance documentation and supporting renewal processes is beneficial and desired.

If you are willing to learn, we will train you!

Specialized Skills:

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with document management systems and willingness to learn additional platforms and programs.
  • Excellent written and verbal communication skills for client, carrier, and vendor correspondence.
  • Exceptional attention to detail and organizational skills for managing enrollments, renewals, billing, and compliance documentation.
  • Basic analytical skills to identify and resolve data discrepancies, billing errors, and claims issues.
  • Resourcefulness and initiative in researching solutions and following up to ensure resolution.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Willingness to learn, adapt, and take on new challenges.
  • Comfortable working independently in a virtual office and proactive in seeking help when needed.

Compensation and Benefits:
HRx is a small, growing, and emerging company heading into its seventh year. We work hard and are proud to offer a competitive compensation plan, which includes the following:

  • Flexible Schedule within core business hours.
  • Virtual Work Environment. While some travel may be necessary to client locations, your regular workspace will be up to you in Colorado.
  • Paid Time Off. Vacation, Sick, and paid company holidays.
  • Employer Contributions. HRx contributes $250/month toward your medical plan and offers Nice Healthcare (direct primary care), Dental, Vision, and Life Insurance benefits for full-time employees.
  • Retirement. Company 401(k) plan with a match for full- or part-time employees.
  • Equipment & Allowances. Company-provided computer and monitor, plus cell phone reimbursement.
  • Training and Development. Opportunities to grow and maintain your HR knowledge, skills, and abilities.

Applications Accepted Until: 1/15/2026 or until the position is filled

Salary : $22 - $26

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