UX Project Lead

Veteran Firm Seeking a UX Project Lead for an Onsite Assignment in Washington, DC

My name is Stephen Hrutka, and I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain, and IT Staffing.

We want to fill a UX Project Lead role for the Office of the Chief Technology Officer (OCTO) in the DC Government.

The ideal candidate is a DMV resident with 10 years of professional UX and project management experience, a strong background in human-centered design for web/mobile applications, and a portfolio demonstrating successful end-to-end digital transformations. Familiarity with PeopleSoft and HTML is a plus.

If you’re interested, I'll gladly provide more details about the role and further discuss your qualifications.

Thanks,

Stephen M Hrutka

Principal Consultant

www.hruckus.com

Executive Summary: HRUCKUS is looking for an experienced UX Project Lead to help the District Government's Innovation Team and OCTO implement improvements to the digital hiring experience for internal and external users, driving the end-to-end design of the product in collaboration with developers and IT staff.

Position Description: The UX Project Lead will report to the Innovation Team to co-create solutions and redesign the digital hiring system. This involves conducting user research, mapping business processes, creating wireframes and site maps, and leading the implementation of UI/UX changes within the PeopleSoft system.

Position Responsibilities:

• Support departments in digital service delivery improvement and implementation.
• Lead a large-scale transformation that involves multiple stakeholders, constituencies, and agencies.
• Be a critical thinker who challenges the status quo and encourages creative ways to overcome roadblocks.
• Utilize preexisting research (and collect new data as needed) to inform the redesign of the digital hiring system.
• Facilitate cross-departmental workshops mapping business processes and relating them to user research and city technology capabilities.
• Conduct usability testing to confirm and identify job applicant and hiring staff pain points as needed.
• Create site maps, flow diagrams, storyboards, and wireframes showcasing interaction flows, information architecture, and designs to combat pain points and improve the hiring experience.
• Support the PeopleSoft expert in prioritizing and implementing system changes based on pre-existing user research.
• Utilize UX expertise to design the most seamless and efficient hiring process for front and back-end users.
• Apply a UI style guide to create visual designs for all pages on the website within the PeopleSoft system and support testing, refinement, and implementation of those designs.
• Lead the implementation of UX and UI changes to the hiring website in collaboration with OCTO and the Department of Human Resources.
• Help set and achieve defined targets of impact by monitoring performance and helping course correct when needed.

Required Qualifications:

• 10 years of planning, coordinating, and monitoring project activities.
• 10 years of leading projects, ensuring compliance with established standards/procedures.
• 10 years of professional-level experience in user experience, human-centered design, collaborative solution creation, visual communication, and implementation.
• 7 years of experience in creative direction and design.
• 7 years of experience in brand strategy and storytelling.
• 7 years of experience in web and mobile UI/UX.
• 7 years of experience in UI/UX for human services applications.
• Demonstrated ability to manage complex digital design and implementation projects in a government environment.
• Demonstrated ability conducting user research and translating raw data into insights.
• Experience facilitating workshops and other meetings with senior-level stakeholders.

Minimum Education/ Certification Requirements: Bachelor's Degree in IT or related field OR equivalent experience (Note: To meet the Master level position requirement, 16 years of experience AND a Bachelor's degree or equivalent is required).

Additional Information: Interested candidates must submit a resume and a digital portfolio/visual sample of work (link acceptable).