Sr. ServiceNow Developer

Veteran Firm Seeking a Sr. ServiceNow Developer for an Onsite Assignment in Washington, DC

My name is Stephen Hrutka, and I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain, and IT Staffing.

We want to fill a Sr. ServiceNow Developer role for the DC Public Schools (DCPS) in the DC Government.

The ideal candidate is a DMV resident with 5 years of hands-on ServiceNow administration experience, 8 years of JavaScript scripting and API integration expertise, and preferably a ServiceNow Certified Application Developer (CAD) certification.

If you’re interested, I'll gladly provide more details about the role and further discuss your qualifications.

Thanks,

Stephen M Hrutka

Principal Consultant

www.hruckus.com

Executive Summary: HRUCKUS is looking for an experienced Sr. ServiceNow Developer to support the development, administration, and ongoing enhancement of the district’s ServiceNow platform within the Office of Data & Technology.

Position Description: The Senior ServiceNow Developer will play a critical hands-on role in configuring, maintaining, and evolving ServiceNow to support district-wide business processes across multiple modules, including Source-to-Pay (S2P), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), and IT Asset Management (ITAM).

Position Responsibilities

• Serve as a primary administrator for the DCPS ServiceNow instance, supporting day-to-day service operations and maintenance.
• Configure and maintain ServiceNow applications, including forms, lists, workflows/flows, notifications and reporting.
• Support development and enhancement activities across multiple ServiceNow modules, including ITSM, HRSD, S2P, and other modules available.
• Design and maintain Service Catalog items and end-to-end workflows using Flow Designer, approvals, task routing, and notifications.
• Collaborate with business stakeholders to gather requirements, translate business needs into technical solutions, and recommend platform-aligned approaches.
• Coordinate with Office of Chief Technology officer (OCTO) for development, changes and support.
• Ensure configurations follow ServiceNow best practices, prioritizing configuration over customization and maintaining upgrade readiness.
• Troubleshoot platform issues, resolve defects, and support continuous improvement through analysis and refinement of existing processes.
• Develop and maintain technical documentation, including configuration details, process flows, and user guidance.
• Partner closely with internal IT teams, vendors, and ServiceNow partners as appropriate.
  
  

Required Qualifications:

• 15 years of experience: Bachelor’s degree in information technology, Computer Science, a related field, or equivalent professional experience.
• 8 years of experience: Strong foundational knowledge of the ServiceNow platform, including: Forms, lists, tables, and dictionary configuration; Business Rules, Client Scripts.
• 8 years of experience: Integrating ServiceNow with external systems via REST/SOAP APIs.
• 8 years of experience: Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies).
• 8 years of experience: Knowledge on UI Policies, UI Actions, Roles and Access Control Lists (ACLs), Update sets and platform administration.
• 5 years of experience: Hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance.
• ITIL Foundation certification or equivalent ITSM process knowledge.
• Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps.
• Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports.
• Experience working in a public sector, K–12, education, or other highly regulated environment.
  
  

Minimum Education/ Certification Requirements: Bachelor’s degree in information technology, Computer Science, a related field, or equivalent professional experience.

The target annual salary is $100,016.00 - $107,160.00. Skill Required / Desired Amount Bachelor’s degree in information technology, Computer Science, a related field, or equivalent professional experience. Required 15 Years Hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance. Required 5 Years Strong foundational knowledge of the ServiceNow platform, including: Forms, lists, tables, and dictionary configuration Business Rules, ClientScripts. Required 8 years Experience integrating ServiceNow with external systems via REST/SOAP APIs Required 8 years Proficiency in JavaScript for ServiceNow scripting(business rules, client scripts, UI policies) Required 8 years Knowledge on UI Policies, and UIActions Roles and Access Control Lists (ACLs) Update sets and platform administration Required 8 Years ITIL Foundation certification or equivalent ITSM process knowledge Required ServiceNow Certified Application Developer (CAD) preferred Highly Desired Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps Required Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports. Required Experience working in a public sector, K–12, education, or other highly regulated environment Required