General Manager

 Hartville Marketplace · 1289 Edison St NW, Hartville, OH 44632

 Lead a One-of -a-Kind Destination

Sundays & Evenings Off

 · Medical · Dental · Vision Insurance

· 401(k)

 · PTO

Ready for your next leadership Challenge?

If you're an experienced Restaurant Manager, General Manager, Operations Manager, Retail Manager, Hospitality Leader or Multi-Unit Manager, this could be the opportunity you've been looking for.

Hartville Marketplace is one of Northeast Ohio's premier destinations, welcoming hundreds of thousands of guests each year. Our unique campus features:

• Food Service Operations
• Specialty Retail Shops
• Indoor Marketplace
• Seasonal Flea Market & Events

No two days are the same - and that's exactly what makes this role exciting!

What You'll Do

As General Manager, you'll oversee the daily operations of our Marketplace while leading a talented team and ensuring an exceptional guest experience.

Your responsibilities include:

Lead food service, retail, and marketplace operations

Hire, coach, develop, and retain high-performing team members

Build strong relationships with vendors, tenants, and business partners

Manage budgets, P&L, cash flow, and operational expenses

Monitor key performance indicators and identify opportunities for growth

Develop strategies to increase guest traffic and profitability

Plan and oversee special events that drive business

Resolve operational, maintenance, and customer concerns

Help strengthen Hartville Marketplace as one of Ohio's premier shopping and dining destinations

We're Looking For Someone Who Has 5 years of leadership experience in:

• Restaurant Operations
• Hospitality
• Retail Management
• Grocery or High-Volume Food Service
• Multi-Unit Operations
• Marketplace or Vendor Management (preferred)

Experience managing:

• Budgets & Profit/Loss Statements
• Large teams
• Multiple departments
• Fast-paced operations

A Bachelor's Degree in Business, Hospitality, or a related field is preferred, but successful leadership experience is valued most.

The Ideal Candidate Is

A confident leader who inspires others

Financially savvy with strong business acumen

Organized and able to prioritize multiple responsibilities

A relationship builder with vendors, guests, and team members

A creative problem solver who enjoys improving processes

Passionate about delivering an exceptional guest experience

Why You'll Love Working Here

Never Work a Sunday

No Evening Schedule - Normal Hours of Operation Monday, Thursday, Friday and Saturday 9:00 a.m. - 5:00 p.m. 

Better Work/Life Balance

Make a Lasting Impact in the Community