What are the responsibilities and job description for the Delivery Helper position at HRM ENTERPRISES, INC?
Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.
HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.
Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.
Compensation Package:
- Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
- Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
- Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
- Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
- Professional Development: Opportunities for ongoing professional development
- Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
- Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.
What We Expect:
We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:
- We do whatever it takes
- We give more than is expected
- We are long-term focused
If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.
Position Overview:
As a Delivery Helper, you will play a crucial role in our delivery operations, assisting with the transportation and delivery of products to our customers. This hands-on position requires teamwork, attention to detail, and a customer-focused approach.
Responsibilities:
- Loading and Unloading:
- Assist in the loading and unloading of products onto delivery vehicles.
- Ensure that products are securely strapped and arranged for safe transportation.
- Delivery Assistance:
- Accompany the delivery driver on routes to customer locations.
- Help carry and deliver products to customers' homes or job sites.
- Customer Service:
- Greet customers in a friendly and professional manner during deliveries.
- Provide assistance in placing products in designated areas as per customer instructions.
- Product Verification:
- Verify that delivered products match customer orders and invoices.
- Report any discrepancies or damages to the delivery driver or supervisor.
- Safety and Compliance:
- Adhere to safety protocols during loading, unloading, and transportation.
- Comply with traffic regulations and safe driving practices.
- Vehicle Maintenance:
- Assist in basic maintenance tasks for delivery vehicles, such as fueling and cleanliness.
- Report any issues with the vehicle to the delivery driver or supervisor.
- Communication:
- Maintain open and clear communication with the delivery driver and other team members.
- Provide updates on delivery progress and any issues encountered during the delivery process.
Qualifications:
- Physical fitness and ability to lift heavy objects regularly.
- Strong communication and interpersonal skills.
- Reliable and punctual with a strong work ethic.
- Ability to work in a fast-paced environment.
- Previous experience in delivery assistance or a similar role is a plus.
Education:
- High school diploma or equivalent.