Delivery Helper

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:

We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• We do whatever it takes 
• We give more than is expected
• We are long-term focused

If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.

Position Overview:
As a Delivery Helper, you will play a crucial role in our delivery operations by assisting with the transportation and delivery of products to our customers. This hands-on position requires teamwork, attention to detail, and a customer-focused approach. This role may also include driving a company vehicle as needed (based on scheduling and business needs), so safe driving habits and reliability are important.

Responsibilities

Loading and Unloading

• Assist in loading and unloading products onto delivery vehicles.

• Ensure products are securely strapped and arranged for safe transport.

Delivery Support

• Ride along on delivery routes and help carry and deliver products to customer homes or job sites.

• Place items in designated areas per customer instructions when appropriate.

Driving 

• Drive a company vehicle on assigned routes as needed.

• Follow all traffic laws and company safe driving expectations.

Customer Service

• Greet customers in a friendly, professional manner during deliveries.

• Represent the company positively at all delivery locations.

Product Verification

• Verify deliveries match customer orders and invoices.

• Report discrepancies or damages to the driver/supervisor promptly.

Safety and Compliance

• Follow safety protocols during loading, unloading, and deliveries.

• Use safe lifting techniques and proper equipment when needed.

Vehicle Care

• Assist with basic vehicle upkeep such as fueling and cleanliness.

• Report any vehicle issues to the driver or supervisor.

Communication

• Maintain clear communication with the delivery team and supervisors.

• Provide updates on delivery progress and any issues encountered.

Qualifications

• Ability to regularly lift and move heavy items.

• Reliable, punctual, and able to work in a fast-paced environment.

• Strong communication and teamwork skills.

• Valid driver’s license with an acceptable driving record, and ability to drive a company vehicle as needed.

• Delivery experience is a plus, but not required.

Education: High school diploma or equivalent.