What are the responsibilities and job description for the ORGANIZATIONAL DEVELOPMENT SPECIALIST position at HRA/DEPT OF SOCIAL SERVICES?
ORGANIZATIONAL DEVELOPMENT SPECIALIST
- HRA/DEPT OF SOCIAL SERVICES
Posted On: 11/21/2025
- Full-Time
Location
MANHATTAN
- No Exam Required
Department
Office Of HR Solutions-NM
Salary Range:
$86,820.00 – $93,627.00
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Job Description
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.
Human Resources Solutions (HRS)/Classification and Organizational Development (COD) is requesting approval to fill two (2) Confidential Strategy Planners to function as Organizational Development Specialists who will:
Salary Range: $86,820.0000 - $93,627.0000
Work Location: 4 World Trade Center
Hours/Schedule: 9 AM – 5 PM
CONFIDENTIAL STRATEGY PLANNER - 54737
Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.
Human Resources Solutions (HRS)/Classification and Organizational Development (COD) is requesting approval to fill two (2) Confidential Strategy Planners to function as Organizational Development Specialists who will:
- Analyze business structures, classification procedures and processes, and the utilization of resources.
- Design and implement a variety of developmental initiatives, action plans, programs, and training materials in conjunction with the Office of Policy, Procedures and Training.
- Interview personnel and facilitating targeted skills development initiatives as they relate to succession planning efforts.
- Consult with the human resources department’s Talent Management (formerly Recruitment Strategies) to guide the utilization, development, or hiring of personnel.
- Lead business optimization initiatives by conducting individual or group training sessions for personnel.
- Contribute to the restructuring of departments to increase efficiency and align activities with business objectives.
- Optimize personnel utilization by increasing cross-functionality and interdepartmental cooperation.
- Measure the impact of interventions on staff performance, efficiency, employee retention, and job satisfaction.
- Advise executives and senior managers and recommending efficient and cost-effective solutions for identified challenges.
- Document processes and present progress reports to executives and senior managers.
Salary Range: $86,820.0000 - $93,627.0000
Work Location: 4 World Trade Center
Hours/Schedule: 9 AM – 5 PM
CONFIDENTIAL STRATEGY PLANNER - 54737
Minimum Qualifications
A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the particular position.
Preferred Skills
* Extensive knowledge of skills development and capacity building strategies. * Advanced proficiency in office and business administration software. * Exceptional interpersonal, as well as written and verbal communication skills. * Excellent leadership and collaboration skills. * Superb analytical and time-management skills.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
758415
Posted until
01/19/2026
Title code
54737
Civil service title
CONFIDENTIAL STRATEGY PLANNER
Title classification
Non-Competitive-5
Business title
ORGANIZATIONAL DEVELOPMENT SPECIALIST
- Experience Level:Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
4 World Trade Center
- Category:Administration & Human Resources
ORGANIZATIONAL DEVELOPMENT SPECIALIST
Salary : $86,820 - $93,627
