What are the responsibilities and job description for the CASHIER position at HRA/DEPT OF SOCIAL SERVICES?
CASHIER
- HRA/DEPT OF SOCIAL SERVICES
Posted on
08/27/2026
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Fiscal Operations-NM
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Job Description
Division of Accounts Receivable and Billing (DARB) is mandated by State and local law works with all levels of HRA management, City, State and Federal government officials. DARB collects and accounts for more than $140M annually in public assistance Refunds and Recoveries including lump sum checks received from the Social Security Administration for SN/SSI clients and SSP refunds and Medicaid Spend Down program payments. DARB is responsible for the collections, refunds and billing for client-related payments received by HRA while managing thirty-one employees in four distinct units: the Treasury Unit/Cashier’s Central Processing & Special Processing Units, the Data Entry Unit, the Reporting and Reconciliation Unit and the Administration Unit. The Cashiers’ Unit within DARB processes over 4,000 payments per month with over 700 of these payments being extremely time sensitive and trigger Medicaid coverage for customers.
The Office of Fiscal Operations is recruiting for one (1) Clerical Associate III to function as the Cashier within the Cashiers Unit, who will:
- Process payments received from Medicaid Surplus customers and credit card transactions using an FIS POS terminal.
- Prepare documents and Medicaid batches for data entry into the DARB accounting system and deposits checks and money orders to the bank through remote deposit.
- Review Medicaid Surplus payments received from third parties for an attestation of use of recipient funds and sends appropriate correspondence to customers who have not submitted the appropriate forms.
- Research customer payments by using the DARB system, Welfare Management System (WMS) and the HRA One Viewer in order to perform scanning, indexing and quality assurance of Medicaid surplus payments and other non-Medicaid type of documents.
- Identify moneies received for other types of receivables and prepare input documents and batches for data entry into the DARB accounting system for One-Shot Deal payments, cash assistance overpayments, SNAP overpayments, Supplemental Needs Trusts payments, and refunds from employees who serve on jury duty.
- Provide coverage for the Cashier window where program areas, such as IREA Claims & Collections and the Bureau of Fraud and Investigation, submit payments received from customers for processing.
Work Location: 4 World Trade Center, New York, NY
Hours/Schedule: 9 to 5
CLERICAL ASSOCIATE - 10251
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
- Proficient in Excel and Microsoft Word. - Excellent interpersonal skills. - Good organizational and verbal communication skills, with the ability to multitask and interact with DARB’s staff and many HRA’s responsibility areas, and other city agencies. - Excellent computer knowledge of Excel, Word, and WMS is a plus
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
794095
Posted until
01/27/2027
Title code
10251
Civil service title
CLERICAL ASSOCIATE
Title classification
Competitive-1
Business title
CASHIER
- Experience level: Entry-Level
Job level
03
Number of positions
1
Work location
4 World Trade Center
- Category: Finance, Accounting, & Procurement
CASHIER
Benefits:
Health Insurance, Vacation & Paid Time Off, Pension PlanSalary : $42,288 - $68,509