Peak Senior Account Director

Are you a relationship builder, growth driver, and strategic thinker all in one? Join Peak Technologies as an Account Director, where you’ll lead key client partnerships while proactively uncovering new business opportunities. This role is ideal for someone who thrives in the fast-paced world of live events, AV production, experiential marketing, or exhibits and who knows how to hit the ground running.

You’ll serve as a trusted advisor to your clients, guiding cross-functional teams across production, operations, creative, and estimating to deliver exceptional experiences.

This is a dynamic, dual-focused role:

• Strategic Account Management – Build, strengthen, and grow existing accounts while delivering flawless execution.
• New Business Development – Drive proactive outreach, prospecting, and industry engagement to expand Peak’s client base.

What You’ll Do

Strategic Account Management

• Develop and execute annual account plans aligned to client objectives and revenue targets.
• Build trusted relationships at all client levels, understanding business challenges and shaping solutions.
• Lead internal teams – account management, operations, production, to deliver seamless project execution.
• Conduct quarterly business reviews and uncover opportunities for expansion, innovation, or optimization.

New Business Development

• Grow revenue within existing accounts and identify new opportunities through targeted outbound efforts.
• Develop compelling presentations, proposals, and RFP responses that communicate value and differentiation.
• Actively prospect through calls, networking events, conferences, and industry engagement.
• Represent Peak Technologies at trade shows and industry conferences.

Financial & Operational Excellence

• Forecast revenue and provide regular reporting on pipeline health and account performance.
• Manage accurate budgeting, quoting, and billing for all assigned projects.
• Meet or exceed annual revenue and margin goals while maintaining strong financial stewardship of accounts.

Leadership & Collaboration

• Mentor junior team members in account management best practices and client relationship development.
• Partner closely with Project Management, Operations, and Finance to ensure alignment and delivery excellence.
• Help drive a culture of accountability, transparency, and client-first problem solving.

What You’ll Bring

• 5 years of experience in the audio visual and event production world - this is essential. We are looking for someone who can step into the role with minimal ramp-up and has managed end-to-end client projects and programs before.
• Proven success building, growing, and managing client relationships with measurable revenue impact.
• Experience managing large-scale, multi-stakeholder projects under tight timelines.
• Strong understanding of production workflows, quoting, onsite execution, and post-event processes.
• Ability to manage an account portfolio of at least $1M annually, with a track record of retention and growth.
• Excellent communication, presentation, and proposal-writing skills.
• Highly organized, detail-oriented, and capable of juggling multiple deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Excel and PowerPoint expertise required).
• CRM experience (HubSpot preferred).

Education

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, but equivalent hands-on industry experience is fully accepted. 

Who You Are

• A proactive, resourceful operator who thrives in a high-accountability, fast-moving environment.
• Commercially minded - you spot opportunities early and know how to convert them.
• Confident leading clients, comfortable making decisions, and strong in guiding internal teams.
• Calm under pressure and energized by complex, multi-layered client programs.

Why Join Peak Technologies?

Peak Technologies is in an exciting growth phase and we're building a team that reflects our ambition. We believe exceptional work comes from exceptional people. Our team is collaborative, supportive, and committed to raising the bar in everything we do. We push boundaries, celebrate wins together, and take pride in delivering work that makes an impact.

If you're looking to grow your career alongside a passionate, forward-thinking team, we’d love to hear from you.