What are the responsibilities and job description for the Client Solutions Estimator position at HR & Onboarding?
Impact XM is a global experiential marketing agency that creates immersive brand experiences across live events, trade shows, and environments. We partner with leading brands to bring strategy, creativity, and flawless execution together—delivering experiences that drive results.
We are seeking a Client Solutions Estimator as a core member of Impact XM’s estimating and pre-sale team. In this role, you will have overall responsibility for the creation and solutioning of budgets, estimates, detailed scopes of work, and proposal components. You will act as a key advocate for collaboration across the pre-sale process, partnering closely with New Business Development (NBD), Client Services, Strategy, Creative, Estimating, Production/Operations, Event Operations, Field Services, and other cross-functional teams.
This role plays a critical part in driving efficiency, consistency, and financial accuracy while supporting innovative solutions across Impact XM’s lines of business.
Essential Duties & Responsibilities
Responsibilities include, but are not limited to, the following. Duties may evolve based on business needs.
- Act as a primary liaison across NBD/Client Services, Strategy, Creative, Estimating, Production/Operations, Event Operations, Field Services, and other teams involved in the pre-sale process
- Partner with the Pre-Sale team to develop Preliminary Budget Snapshots for projects over $500K (and other relevant projects), establishing budget guidelines and allocations across key project components
- Collaborate closely with Creative teams throughout concept development, providing regular budget checkpoints to minimize redesigns and cost overruns
- Drive efficiency, standardization, and consistency across the pre-sale process, including estimates and scopes of work, by line of business
- Integrate sustainability considerations into solutioning and cost planning whenever possible
- Ensure the Solutions and Estimating teams confirm availability of Impact XM rental assets, vendor pricing, material lead times, and production feasibility during the estimating process
- Maintain ongoing communication with VPs and Directors of Operations to align on overtime, rush charges, and operational constraints
- Review and evaluate actual hours and costs against estimates to improve future forecasting accuracy
- Analyze historical cost data to identify trends, risks, and opportunities for pricing optimization
- Support the onboarding, training, and ongoing development of estimating team members
- Stay current on new materials, suppliers, market conditions, and industry trends, and proactively share insights with the broader team
Qualifications
Education & Experience
- Bachelor’s degree (BA or BS) from a four-year college or university, or equivalent experience
- 5 years of experience managing teams, programs, projects, or training initiatives
- Experience in trade shows, live events, experiential marketing, or brand activations is highly desirable
Skills & Key Competencies
- Exceptional interpersonal and relationship-building skills
- Strong analytical and problem-solving capabilities
- Excellent verbal and written communication skills, including the ability to clearly present complex information
- Highly organized with strong time management and follow-through
- Detail-oriented with a proactive, solutions-driven mindset
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Comfortable working under tight timelines and immovable deadlines
- Flexible, open-minded, and collaborative approach
- Customer-centric and results-oriented
- Solid understanding of project management principles and cross-functional collaboration
- Proficient in Microsoft Office Suite or related business tools
- Ability to work effectively as part of a team
- Minimal travel required (up to 15%)
- About Impact XM
- Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.
OUR BRAND – What We Believe
Passion
is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.
ABC
Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.
We>Me
Collaboration and transparent communication creates our best work.
Trust
is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
Respect
is Given – We understand, acknowledge, and appreciate the perspective and actions of others.
Safety Message:
We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.
Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.
Salary : $500,000