Patient Care Coordinator

Do you love working with children and families in a warm, community focused environment? Are you looking to grow your skills in a supportive pediatric dental practice that values compassion, integrity, and quality care?

You’re in the right place! Snoqualmie Valley Kids Dentist is hiring a Patient Care Coordinator to join our team in Snoqualmie, WA!

Key Details:

• Pay: $23-$28 per hour bonus potential, depending on experience
• Benefits: Employer subsidized Medical, dental, and vision insurance; PTO sick time; 401k with matching and paid holidays (after 1 year)
• Location: In office at Snoqualmie Valley Kids Dentist, Snoqualmie, WA
• Schedule: Full-time, Monday – Friday, up to 40 hours per week, with patient appointments begin at 7:15 AM and typically end around 4:30 PM, with front desk duties wrapping up when the last patient is checked out.

Who We Are:

At Snoqualmie Valley Kids Dentist, we specialize in pediatric dentistry and guide families from infancy through adolescence with a fun, healthy approach to building lifelong smiles. Our team is driven by our Core Values: Openness, Community, Integrity, Compassion, and Quality and we live these values every day.

We’ve built a practice that’s welcoming, energetic, and kid friendly, where both patients and team members feel supported and valued.

Who You Are:

You’re a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping children feel at ease, supporting your team, and creating a smooth experience for families. You’re a clear communicator, a quick learner, and someone who takes pride in your work.

Other qualifications include:

• Experience in front desk AND billing/data entry (medical, dental, or other industries welcome)
• Strong multitasking skills, you’ll juggle phones, patients, and paperwork with ease
• Comfortable learning new systems and processes (we’ll train you on dental specifics)
• Intermediate computer skills, including Microsoft Word and Excel
• Strong verbal communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to pass a pre-employment background and professional references check

What You’ll Do:

As a Patient Care Coordinator, you’ll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out.

Your responsibilities will include:

• You’ll be the hub of our office, balancing patient check-ins, scheduling, billing, and communication with clinical staff.
• Greeting and checking patients in and out
• Scheduling appointments and managing the daily calendar
• Verifying and updating insurance information
• Reviewing and managing financial agreements and patient accounts
• Posting charges and payments accurately
• Assisting with treatment planning and recall coordination
• Reviewing and entering insurance payments
• Maintaining patient insurance benefit profiles
• Managing accounts receivable and keeping AR under set goals
• Communicating with patients, parents, and insurance providers

Join a team that’s passionate about happy kids and healthy smiles. We’re excited to meet someone who shares our commitment to compassionate care and community connection.

Snoqualmie Valley Kids Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.